Customer Service Coordinator
6 days ago
Job Title: Customer Service Representative
Job Summary:
Hoyer Global Transport Logistics is seeking a highly skilled Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for coordinating all transportation-related tasks, maintaining customer contact, and ensuring all transportation requirements are met.
Key Responsibilities:
- Assist in the coordination of all transportation-related tasks
- Maintain customer contact and ensure all transportation requirements are met
- Deal with paperwork, data entry, extra cost claiming, and record keeping
- Compile records and reports required for the smooth running of the operation
Requirements:
- Previous experience in a customer service environment is essential
- Strong communication skills and a clear understanding of the importance of meeting customer requirements
- GCSE English & Maths
- Good communication skills
- Proficient in MS Office packages (Excel, Word, Outlook)
- Able to work as part of a team and on own initiative
Preferred Qualifications:
- Worked within the transport and/or chemical industry
- Knowledge of transportation of hazardous goods
What We Offer:
- Competitive salary
- Company pension scheme
- Private healthcare
- Structured training and development
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