Residential Services Administration Officer
3 weeks ago
Job Overview
Fixed Term 6 months, 22.2 hours per week, Monday, Tuesday & Wednesday 9am – 5pm
Colchester Borough Homes (CBH) operates as a dedicated subsidiary of Colchester City Council, contributing to the local community since 2003. We pride ourselves on being an award-winning entity that provides management and maintenance services for approximately 7,000 residential properties, alongside the Council's commercial and public buildings.
At CBH, we are committed to delivering essential services that significantly enhance the lives of our tenants and leaseholders. Our organization is driven by a vision to empower customers, colleagues, and communities to flourish.
Role Responsibilities
This position involves delivering a customer-facing service at our Greenstead Housing Office. You will be responsible for providing administrative assistance to our Letting Team and Garage Officers.
Candidate Profile
We seek a proactive and organized individual with strong computer and communication skills. If you are customer-oriented and solution-driven, we encourage you to consider this opportunity.
Employee Benefits
In exchange for your contributions, we offer a competitive salary and a range of excellent benefits, including:
- Participation in the Local Government Pension Scheme with a 20.8% employer contribution
- Comprehensive training, development, and career advancement opportunities
- Generous annual leave entitlement of 21 days (pro-rated), increasing to 26 days after 5 years of service, plus bank and public holidays, along with two additional company holidays during the festive season.
- Option to purchase up to an additional 5 days of holiday, subject to conditions
- Access to the Employee Assistance Programme
- Provision of a smartphone and laptop for work purposes
- Discounted corporate gym membership at Leisure World and the Northern Gateway
- One Volunteering Day per year
- Complimentary Flu Jab
- Flexible working arrangements to best meet the needs of the role and service area.
Additional employee benefits include coverage for a professional subscription, free annual eye tests, and contributions towards glasses for VDU use.
Commitment to Equality & Diversity
Colchester Borough Homes is an equal opportunities employer. We are dedicated to fostering a diverse workforce that reflects the community we serve. We welcome applicants from all backgrounds, including those with physical or mental disabilities. We are proud to be a Disability Confident Employer and a Mindful Employer, holding accreditations for Working Well, Investors in People Gold status, and the Armed Forces Covenant.
Application Process:
Step 1 – Review the job advertisement, Job Accountability Statement, and Person Specification.
Step 2 – Complete the online application form in full, ensuring you detail how you meet the criteria outlined in the Person Specification.
Step 3 – Submit your application.
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