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Housing Services Administration Specialist
3 months ago
Job Overview
Fixed Term 6 months, 22.2 hours per week, Monday, Tuesday & Wednesday 9am – 5pm
Colchester Borough Homes (CBH) operates as a dedicated subsidiary of Colchester City Council, contributing to the local community since 2003. We are recognized for our excellence in providing management and maintenance services for approximately 7,000 residential properties, alongside the Council's commercial and public facilities.
At CBH, we pride ourselves on being a rewarding workplace that delivers essential services, positively impacting the lives of our tenants and leaseholders. Our organization is driven by a commitment to providing high-quality services that foster growth and well-being for our customers, colleagues, and the wider community.
Role Responsibilities
In this position, you will be responsible for delivering a customer-facing service at our Greenstead Housing Office. Your duties will include providing administrative assistance to our Letting Team and Garage Officers.
Candidate Profile
We are eager to attract a proactive and well-organized individual with strong computer and communication skills. If you are focused on customer satisfaction and solutions, we would be interested in your application.
Employee Benefits
In return for your contributions, we offer a competitive salary along with a comprehensive benefits package, which includes:
- Local Government Pension Scheme with a 20.8% employer contribution
- Exceptional training, development, and career advancement opportunities
- Generous annual leave entitlement of 21 days (pro-rated), increasing to 26 days after 5 years of service, plus bank and public holidays, and two additional company holidays during the festive season.
- Option to purchase up to an additional 5 days of holiday, subject to conditions
- Access to the Employee Assistance Programme
- Provision of a smartphone and laptop
- Discounted corporate gym membership at Leisure World and the Northern Gateway
- 1 Volunteering Day per year
- Complimentary Flu Jab
- Flexible working arrangements to best meet the needs of your role and service area.
Additional employee benefits include coverage for a professional subscription, free annual eye tests, and a contribution towards glasses for VDU use.
Commitment to Equality & Diversity
Colchester Borough Homes is an equal opportunities employer. We are dedicated to fostering an inclusive environment that reflects the diverse community we serve. We welcome applications from individuals of all backgrounds, including those with physical or mental disabilities. We are proud to be a Disability Confident Employer and a Mindful Employer, holding accreditations for Working Well, Investors in People Gold status, and the Armed Forces Covenant.
Application Process:
Step 1 – Review the job advertisement, Job Accountability Statement, and Person Specification.
Step 2 – Complete the online application form in full, ensuring you demonstrate how you meet the criteria outlined in the Person Specification.
Step 3 – Submit your application.
