Service Advisor
3 days ago
About Jago Consultants:
We are a leading recruitment agency specializing in placing top talent in the automotive industry.
Job Summary:
We are seeking an experienced Service Advisor to join our client, a franchised car dealership. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring a seamless experience for our clients.
Key Responsibilities:
- Customer Service: Manage all service telephone and walk-in enquiries, meet and greet customers, qualify and identify customer's needs for vehicle drop-off, progress and update the customer throughout the day.
- Upselling and Cross-Selling: Discuss and up-sell additional work to the customer, advise, and forward diarised unsold work.
- Vehicle Inspections: Carry out inspections where necessary prior to handover to customer.
About You:
- MUST have current experience as a car dealership Service Advisor, within a franchised main dealership.
- Preferably with prestige brand experience.
- Must possess excellent customer handling skills.
- Positive, customer-focused attitude and approach to your work.
- Must have a valid driving licence.
Package:
Basic salary £23,500 to £25,000.
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