Service Advisor

3 days ago


Worcester, Worcestershire, United Kingdom Jago Consultants Full time

About Jago Consultants:

We are a leading recruitment agency specializing in placing top talent in the automotive industry.

Job Summary:

We are seeking an experienced Service Advisor to join our client, a franchised car dealership. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities:

  • Customer Service: Manage all service telephone and walk-in enquiries, meet and greet customers, qualify and identify customer's needs for vehicle drop-off, progress and update the customer throughout the day.
  • Upselling and Cross-Selling: Discuss and up-sell additional work to the customer, advise, and forward diarised unsold work.
  • Vehicle Inspections: Carry out inspections where necessary prior to handover to customer.

About You:

  • MUST have current experience as a car dealership Service Advisor, within a franchised main dealership.
  • Preferably with prestige brand experience.
  • Must possess excellent customer handling skills.
  • Positive, customer-focused attitude and approach to your work.
  • Must have a valid driving licence.

Package:

Basic salary £23,500 to £25,000.


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