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Benefits, Debt and Money Advisor

2 months ago

Worcester, Worcestershire, United Kingdom Royal British Legion Trading Ltd Full time
Job Description

About The Role

We are seeking a highly skilled Benefits, Debt and Money Advisor to join our team at Royal British Legion Trading Ltd. As a specialist debt and money advisor, you will play a vital role in providing expert guidance to individuals in need, helping them to manage their finances and achieve financial stability.

Key Responsibilities:

  • Manage a caseload of referrals, providing one-to-one guidance and support to clients.
  • Assess clients' financial situations, identifying areas of need and developing personalized plans to address debt and improve financial wellbeing.
  • Work closely with clients to implement debt management plans, providing ongoing support and guidance throughout the process.
  • Collaborate with internal stakeholders to ensure seamless delivery of services and effective communication with clients.
  • Stay up-to-date with changes in legislation, policy, and best practice in debt and money advice, ensuring that services are delivered in line with current standards.

Requirements:

  • Proven experience in debt and money advice, with a strong understanding of relevant legislation and policy.
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients from diverse backgrounds.
  • Strong analytical and problem-solving skills, with the ability to assess complex financial situations and develop effective solutions.
  • Ability to work independently and as part of a team, with a flexible approach to meeting the needs of clients and stakeholders.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A supportive and collaborative work environment, with a strong focus on delivering high-quality services to clients.

How to Apply:

Please submit your application, including your CV and a covering letter, to [insert contact details]. We look forward to hearing from you.