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Client Services Coordinator
2 months ago
About the Role:
We are seeking a motivated and organized Client Services Administrator to join our expanding administration team in Alton. As a key member of our team, you will be responsible for managing post and phone communications, booking and preparing client packs for reviews and meetings, and building client relationships and handling queries.
Key Responsibilities:
- Manage post and phone communications to ensure timely and efficient response to client inquiries.
- Book and prepare client packs for reviews and meetings, ensuring all necessary documents are included.
- Build strong relationships with clients through effective communication and issue resolution.
- Process transactions and update client records accurately and efficiently.
- Assist with internal meetings and seminars, providing administrative support as needed.
- Support the receptionist and perform various administrative tasks to ensure the smooth operation of the office.
Requirements:
- Professional presentation and strong communication skills, with the ability to interact effectively with clients and colleagues.
- Confidence in client interactions via phone and email, with a strong understanding of customer service principles.
- Ability to work independently, manage deadlines, and organize tasks efficiently.
- Proficiency in Microsoft Office, including Word, Excel, and Outlook, with a strong understanding of data entry and record-keeping.
- Excellent time management and attention to detail, with a focus on delivering high-quality results.
About Search:
Search is an equal opportunities recruiter, committed to diversity and inclusion in the workplace. We welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation, or age.
