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Customer Service Coordinator
4 weeks ago
• Answer customer calls and respond to emails to provide excellent support
• Process orders on the system, acknowledging and dispatching them through the warehouse portal
• Maintain accurate customer details, product information, and pricing
• Monitor stock levels, issue delivery notes, and maintain warehouse inventory
• Process purchase orders and manage supplier communications
• Create reports using Excel and Word to ensure invoices have been paid by the customer
About the Role:
This is an exciting opportunity to work as a Customer Service Administrator for a growing business. As a key member of the team, you will be responsible for providing exceptional customer support, processing orders, and maintaining accurate records. If you are self-motivated, well-organised, and enjoy working in a role with lots of variety, this could be the perfect opportunity for you.
What We Offer:
• Hybrid working considered after probation
• Work as part of a supportive environment
• Opportunities for professional development
• Gain experience in a variety of key business functions
Requirements:
• Excellent communication and customer service skills
• Ability to work accurately and efficiently in a fast-paced environment
• Strong organisational and time management skills
• Proficient in Excel and Word
• Ability to work as part of a team and maintain confidentiality
Working for Sammons Recruitment Ltd:
Sammons Recruitment Ltd is a leading recruitment agency specialising in customer service and sales roles. We pride ourselves on providing exceptional service to our clients and candidates, and we are committed to helping you achieve your career goals.
