National Account Manager

4 weeks ago


Maidenhead, Windsor and Maidenhead, United Kingdom JACOBS DOUWE EGBERTS Full time
Job Description

The National Account Manager role will be responsible for managing the relationship with key accounts within our discount grocery channel, developing our commercial relationship to support future growth opportunities. This is a broad National Account Manager position within a key growth customer. Taking ownership of customer relationships, the National Account Manager will balance external customer requirements with the support of a cross-functional selling team including category, shopper marketing, and supply chain to build the right plan to grow our joint business.

Key Responsibilities
  • Deliver customer AOP P&L, encompassing agreed volume, NSV, GP, and GP% measures
  • Pricing, promotion, negotiating, and account planning on the customer account
  • Developing customer relationships and bringing the customer strategy into JDE
  • Understanding of category, market, customer, and consumer dynamics
  • Negotiation of NPD listings and distribution extensions for existing products
  • Promotional evaluation
  • Leadership of internal business planning and stakeholder management
  • Leveraging internal resources to deliver results effectively
Requirements
  • Proven UK account executive and management experience in a retail FMCG brand environment, preferably having experience of dealing with customers within the value and convenience sector
  • Strong organizational skills with the ability to work with others to deliver a specific customer strategy
  • Ability to demonstrate NSV growth achievement and a strong ability/restlessness to seek out further growth
  • The nature of this role requires strategic capability, strong internal networks, and cross-functional relationship building skills
  • Ability to deal with ambiguity, lack of data, and at ease with difficult and demanding customer conversations
  • Degree educated (or equivalent)
Additional Information

JACOBS DOUWE EGBERTS is committed to creating a better future where we authentically serve, reflect, and embrace everyone. We believe in fostering a more diverse, equitable, and inclusive organization where everyone feels comfortable to truly be who they are and unleash their full potential.



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