Senior Insurance Claims Specialist

3 weeks ago

London, Greater London, United Kingdom MISC Berhad Full time

Objective of the Role

This role is pivotal in managing claims across diverse insurance sectors including P&I, FD&D, H&M, LOH, War, K&R, SOL, among others, as well as overseeing commercial disputes that are not covered by insurance.

Primary Responsibilities

Independently manage P&I claims from initiation to resolution, with minimal oversight from the Head of Insurance & Claims. Oversee H&M claims, collaborating with AET, MISC Marine, H&M brokers, underwriters, and adjusters to ensure effective handling of H&M and LOH claims from start to finish, while ensuring timely recovery collections. Manage FD&D, War, K&R, SOL, and other claims in conjunction with the Head of Insurance & Claims. Provide emergency and out-of-hours support to the business, including weekdays, public holidays, and weekends. Offer guidance to HR Sea, HSSE, chartering, operations, and post-fixture teams on various claims-related and commercial matters. Engage with P&I Clubs regarding claims and address general inquiries related to claims. Coordinate and oversee external consultants (experts, surveyors, adjusters, legal advisors) as necessary. Maintain the AET Claims Database effectively. Follow up on all pending claims documentation and manage general claims administration tasks. Process claims debit and credit notes accurately. Assist with any additional tasks as directed by the Head of Insurance & Claims. Adhere to the Company's policies and the Code of Conduct and Business Ethics (CoBE).

Required Qualifications

Education: A degree specifically related to shipping studies is preferred. Experience: Proven experience in a marine claims or insurance setting (P&I Club, Shipowner, etc.). Specialized Knowledge: A minimum of three (3) years in a marine insurance, claims, or maritime law environment. Strong understanding of shipping law, with experience in handling P&I and H&M claims. Ability to multitask effectively and work with a high degree of autonomy. Demonstrated commercial and cultural awareness. Skills and Abilities: Excellent organizational and interpersonal skills, along with advanced business writing and communication capabilities.

Candidates must possess the right to work in the UK.

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