Client Engagement Advisor

3 weeks ago


Wrexham, Wrexham, United Kingdom BT Group Full time

Position: Customer Service Specialist

Working Hours: 20 Hours Per Week

Compensation: £12.34 per hour plus 20% on target commission

At BT Group, we believe in creating an inclusive environment where everyone can be themselves. This is a place where your unique qualities can shine, enabling you to forge meaningful connections with our clients and assist them in discovering the ideal products and services tailored to their needs.

If you possess a natural curiosity and enjoy engaging with others, this role may be the perfect fit for you. Whether you bring experience from overcoming challenges or the resilience gained from personal experiences, you have the transferable skills necessary to thrive as a Customer Service Specialist.

No specific prior experience is required to apply. We will provide comprehensive training to ensure you represent our brand effectively – all you need to contribute is your authentic self, and soon you'll be interacting with clients and establishing enduring relationships.

Benefits of Joining Us:

  • Competitive starting salary of £12.34, along with an uncapped commission structure.
  • Significant discounts on BT Group products, including Mobile and Broadband services, allowing you to save substantially each year.
  • Opportunities for career development – we are committed to nurturing our talent and will assist you in achieving your professional aspirations.
  • Season Ticket Travel Loan – providing you with upfront funds for your commuting expenses, making a meaningful impact where it matters.
  • Volunteering opportunities, enabling you to contribute positively to your local community.
  • Optional Private Healthcare and Dental coverage, ensuring the well-being of you and your family.

In addition to these benefits, we foster a supportive team culture, meaningful mentorship, and tailored training programs to help you build a rewarding career with us.


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