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Service Advisor

2 months ago


Wrexham, Wrexham, United Kingdom Richard Abson Group Full time

Job Summary: We are seeking a highly skilled and customer-focused Service Advisor to join our team at Richard Abson Group. As a Service Advisor, you will play a crucial role in ensuring exceptional customer service and sales experience for our clients.

Key Responsibilities:

  • Assist customers with enquiries, technical information, and provide progress updates on their vehicles.
  • Provide sales support for Service Plans and additional services.
  • Work closely with the sales team to ensure seamless customer experience.

Requirements:

  • At least 1 year's experience in a similar role or within the main dealer network.
  • Enthusiasm and passion for customer service and sales.
  • Proficiency in Kerridge and 1Link (preferred).

Benefits:

  • Competitive basic salary of up to £28,000.
  • Uncapped bonus opportunities for hours sold, up/cross-sales, and service plan sales.
  • Monday to Friday working hours with 1 in 3 Saturday mornings.

About Us: Richard Abson Group is a reputable and well-established company in the automotive industry, committed to providing exceptional customer service and support. We offer a dynamic and supportive work environment, with opportunities for growth and development.