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Customer Experience Specialist

2 months ago


Edinburgh, Edinburgh, United Kingdom New Look Full time

About Us

New Look is a leading fashion retailer that values innovation, customer satisfaction, and employee empowerment. Our brand is built on a foundation of simplicity, bravery, and a customer-centric approach.

We're a dynamic team that thrives on pace and takes responsibility for our actions. Our mission is to be the most loved and trusted high street retailer, bringing fun and excitement back to the fashion industry.

Our company culture is built on the principles of self-expression, inclusivity, and creativity. We believe that fashion should be personal and empowering, helping our customers to look good, feel great, and express themselves through fashion.

About the Role:

As a Sales Advisor with New Look, you will work closely with your management team to deliver an exceptional customer experience, ensuring that our customers receive the highest level of service and loyalty. You will be an ambassador for our brand, inspiring customers to express their unique style and championing our latest fashion trends.

About You

We're looking for individuals who embody our brand values and are passionate about delivering exceptional customer service. You will be a style influencer, with an eye for the latest fashion trends and a commitment to self-expression. You will be a team player, seeking out innovative ways to improve your performance and seeking development opportunities through our Online Academy and Store Manager support.

Why New Look?

We offer a range of benefits, including career progression opportunities, a 40% staff discount, and access to our New Look Rewards program. Our company culture is built on employee empowerment, innovation, and customer satisfaction, making us a great place to work and grow your career.