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Tenancy Support Specialist

2 months ago


Monmouth, Monmouthshire, United Kingdom Llamau Ltd Full time

Job Summary:

Llamau Ltd is seeking a highly skilled and compassionate Tenancy Support Worker to join our team. As a key member of our support team, you will work closely with clients to provide tailored support and guidance to achieve positive outcomes and goals.

Key Responsibilities:

  • Key working a caseload of clients across the area, you will be given the trust to work autonomously and manage your own schedule.
  • Working from home, the office, and out in the community, you will work proactively to achieve positive outcomes and goals outlined by individuals, using a creative approach tailored to each person's needs.
  • You will have the opportunity to broaden or strengthen your skills in supporting a range of complex needs, including housing crisis, substance misuse, complex mental health, ACEs, offending behavior, etc.
  • You will develop/strengthen your understanding of ACEs and work with a trauma-informed approach and in a physiologically informed environment.
  • You will further enhance your relationship-building and partnership-working skills by promoting your services and working closely with relevant local agencies, such as the local authority, specialist charities, education and training providers, probation, social services, and housing provisions, etc.

Requirements:

  • The ability to engage and build strong relationships with people.
  • A non-judgmental mindset and an understanding of the impacts of homelessness, substance misuse, family breakdown, domestic abuse, and trauma.
  • A forward-thinking and resilient attitude to overcome the barriers and setbacks you will face.
  • A strong character who can remain calm and collected in challenging situations.
  • Experience in support work or housing, with an understanding of housing options, housing law, and basic benefits.
  • A full UK driving license and access to a car.

Additional Information:

*Additional payment of £79.20 for on-call.

Any shift completed voluntarily or as part of on-call will be paid in addition to your salary at relief rates;

Relief Pay per hour £11.55

Sleepover £155.70