Tenancy Support Specialist
2 months ago
Role Overview:
We are seeking a skilled and compassionate Tenancy Support Worker to join our team at Llamau Ltd. As a key worker, you will be responsible for managing a caseload of clients across the area, working autonomously and proactively to achieve positive outcomes and goals outlined by individuals.
Key Responsibilities:
- Key working a caseload of clients, providing support and guidance to help them achieve their goals and improve their quality of life.
- Working from home, the office, and out in the community, you will be required to be flexible and adaptable in your approach.
- Developing and maintaining relationships with clients, local agencies, and other stakeholders to promote our services and achieve positive outcomes.
- Providing support and guidance to clients on housing options, housing law, and basic benefits.
- Working with a trauma-informed approach and in a physiologically informed environment to support clients with complex needs.
Requirements:
- A non-judgmental mindset and an understanding of the impacts of homelessness, substance misuse, family breakdown, domestic abuse, and trauma.
- A forward-thinking and resilient attitude, to overcome the barriers and setbacks you will face.
- A strong character who can remain calm and collected in challenging situations.
- Experience in support work or housing, with an understanding of housing options, housing law, and basic benefits.
- A full UK driving license and access to a car.
What We Offer:
A competitive salary, opportunities for professional development, and a supportive team environment.
Additional Information:
Additional payment of £79.20 for on-call duties. Any shift completed voluntarily or as part of on-call will be paid in addition to your salary at relief rates; Relief Pay per hour £11.55, Sleepover £155.70.
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