Tenancy Support Specialist

2 months ago


Monmouth, Monmouthshire, United Kingdom Llamau Ltd Full time

Role Overview:

We are seeking a skilled and compassionate Tenancy Support Worker to join our team at Llamau Ltd. As a key worker, you will be responsible for managing a caseload of clients across the area, working autonomously and proactively to achieve positive outcomes and goals outlined by individuals.

Key Responsibilities:

  • Key working a caseload of clients, providing support and guidance to help them achieve their goals and improve their quality of life.
  • Working from home, the office, and out in the community, you will be required to be flexible and adaptable in your approach.
  • Developing and maintaining relationships with clients, local agencies, and other stakeholders to promote our services and achieve positive outcomes.
  • Providing support and guidance to clients on housing options, housing law, and basic benefits.
  • Working with a trauma-informed approach and in a physiologically informed environment to support clients with complex needs.

Requirements:

  • A non-judgmental mindset and an understanding of the impacts of homelessness, substance misuse, family breakdown, domestic abuse, and trauma.
  • A forward-thinking and resilient attitude, to overcome the barriers and setbacks you will face.
  • A strong character who can remain calm and collected in challenging situations.
  • Experience in support work or housing, with an understanding of housing options, housing law, and basic benefits.
  • A full UK driving license and access to a car.

What We Offer:

A competitive salary, opportunities for professional development, and a supportive team environment.

Additional Information:

Additional payment of £79.20 for on-call duties. Any shift completed voluntarily or as part of on-call will be paid in addition to your salary at relief rates; Relief Pay per hour £11.55, Sleepover £155.70.



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