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Patient Advisor
2 months ago
Cameron Clarke Associates is seeking a highly motivated and experienced Patient Advisor to join our team in a full-time capacity. As a Patient Advisor, you will play a crucial role in promoting the benefits of our aesthetic medicine treatments and converting enquiries into appointments/new business for our clinic.
Key Responsibilities- Promote the benefits of our treatments and convert enquiries into appointments/new business for the clinic
- Follow up on enquiries and book them in for a consultation
- Follow up on cancellations and VIPs to book them in for a re-visit
- Book appointments and treatments
- Proven sales experience in a clinic or medical setting
- Excellent organisation and planning skills
- Confidence in communicating with people from diverse backgrounds
- Compassion, discretion, and persistence in a sales function when following up enquiries
- Ability to multi-task, juggle a large workload, and prioritise important vs urgent tasks
- Confidence and resilience in a fast-paced environment
- Outgoing, friendly manner
- Enthusiastic team player with a strong work ethic
- Minimum 2 years' experience in a medical clinic in a front-of-house, patient-facing role
- 3 years' experience in a sales-driven role
- Multi-language skills
- Persuasive, persistent, and determined nature
- 28 days holiday including bank holidays
- Pension
- Flexible working
- Discount on treatments