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Technical Support Engineer

2 months ago

Chard, Somerset, United Kingdom Premier Technical Recruitment Ltd Full time
Job Description

Technical Support Engineer

Job Summary

We are seeking an experienced Technical Support Engineer to join our team at Premier Technical Recruitment Ltd. As a Technical Support Engineer, you will be responsible for providing technical assistance and support to our clients in the design and manufacture of bespoke solutions for a diverse range of applications.

Key Responsibilities

  • Act as the technical lead for established product and new product introduction
  • Undertake design, development, research, and selection of electronic components and circuits for the purpose of protecting low voltage DC power solutions
  • Support the technical development of custom product solutions within the technical team, ensuring the smooth and timely transfer of completed projects to manufacturing
  • Provide pre-sales technical assistance for electrical applications
  • Formulate technical aspects of BOMs and assist with both development and approval of production assembly instructions where required
  • Input data to the company ERP system in support of the technical department
  • Liaise with customers, suppliers, and other internal departments as required
  • Assist with authoring product specifications and instructions, as well as with after-sales support services and providing technical assistance as required to quality investigations
  • Manage the preparation of technical reports in support of projects and to other departments as required
  • Represent the technical team as required at customer meetings and be an integral part of the team gaining approvals and certification of new products
  • Develop and undertake product tests and records as required, and identify and report health and safety or environmental concerns as they may arise

Requirements

  • Proven analytical skills and the ability to analyze and troubleshoot anomalies in electronic behavior or interfaces with host equipment
  • Ability to understand, work with, and problem-solve on battery communication protocols, interpretation, and programming (for example, BQ studio)
  • Supply solutions to customer problems
  • Degree-qualified in a relevant engineering discipline (electrical or electronic engineering)
  • Ability to understand the effects of current legislation on products being developed

About Us

Premier Technical Recruitment Ltd is a leading recruitment agency specializing in technical and engineering roles. We are committed to providing exceptional service to our clients and candidates, and we are seeking a talented Technical Support Engineer to join our team.