Technical Support Specialist
2 weeks ago
Job Summary:
We are seeking an experienced Technical Support Engineer to join our team in Chard, Somerset. As a key member of our New Product Introduction (NPI) team, you will be responsible for providing technical support and guidance to our customers and internal stakeholders.
Key Responsibilities:
- Develop and operate a formal NPI process and recording system
- Provide technical support in the development of custom product solutions
- Assist with the technical development of new products and ensure smooth transfer to manufacturing
- Provide pre-sales technical assistance and formulate technical aspects of BOMs
- Liaise with customers, suppliers, and internal departments as required
- Assist with authoring product specifications and instructions
- Manage the preparation of technical reports and represent the Technical team at customer meetings
Requirements:
To be successful in this role, you will have a degree in a relevant electronic engineering discipline and experience in leading or being part of an NPI team. You will also have a solid understanding of current legislation and its effects on NPI. Agile or Prince2 systems experience is advantageous.
About Us:
Premier Technical Recruitment is a leading recruitment agency specializing in technical and engineering roles. We are committed to providing exceptional service to our clients and candidates.
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