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Nighttime Guest Services Representative

3 months ago


Cambridge, Cambridgeshire, United Kingdom whitbread Full time

We are excited to announce opportunities at our new hotel location. We are looking for dedicated individuals to join our team as Nights Team Members.

As a vital part of our hotel operations, you will be responsible for ensuring a safe and comfortable environment for our overnight guests. Your calm demeanor and exceptional customer service skills will help guests enjoy a restful night. No prior experience is necessary, and we welcome applicants from all backgrounds.

COMPENSATION:
Competitive hourly wage for night shifts.

EMPLOYMENT TYPE:
Permanent positions available. We prioritize stable contracts over zero-hour agreements. Applicants must be over 18 years of age.

WORKING HOURS:
Various positions are available, offering both part-time and full-time schedules. Specific contracts will be discussed during the interview process.

BENEFITS:

  • Comprehensive Training: We provide thorough training and ongoing support to ensure you feel confident in your role.
  • Employee Discounts: Enjoy significant discounts on hotel stays and meals at our restaurants.
  • Retirement Plans: Participate in our company pension and savings schemes.
  • Additional Discounts: Access savings on various services and products, including travel and entertainment.
  • Cycling Incentives: Exclusive discounts for employees to promote cycling to work.
  • Complimentary Meals: Enjoy a free breakfast for two upon joining our team.

ROLE RESPONSIBILITIES:
As a Nights Team Member, you will oversee the hotel and provide assistance to guests during the night. Utilize your problem-solving abilities and knowledge of health and safety to contribute to our reputation as a leading hospitality provider.

We value diversity and encourage applications from individuals of all backgrounds. We are committed to creating an inclusive workplace that supports all employees.

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