Vehicle Integration System Technical Support Specialist

1 day ago


Basildon, Essex, United Kingdom Bertrandt Full time
About the Role

Bertrandt is a leading development service provider with a strong focus on the automotive industry. We are seeking a highly skilled Technical Support Engineer to join our team and support our customers in the UK.

Key Responsibilities
  • Develop and maintain support documentation for Vehicle Integration System, working closely with our engineering team and Vehicle Conversion Advisory Service.
  • Investigate and resolve technical queries from customers, providing expert guidance on the use of the Vehicle Integration System Logic Tool.
  • Collaborate with our Intelligence Software Team and Tech Team to integrate help information into the Logic Tool and web resources.
  • Work with the Vehicle Conversion Advisory Service team to educate them on available resources and make examples available to customers.
  • Deliver training on the Vehicle Integration System product across Europe, depending on the candidate's skills and experience.
Requirements
  • 3 years of experience in the automotive industry, with a strong understanding of technical writing and programming principles.
  • Experience in producing technical support documentation and using programming support resources such as stackoverflow.
  • Knowledge of electrical integration of vehicle conversions and experience working within the converted vehicle industry.
  • Degree Qualified Engineer with excellent communication and problem-solving skills.
What We Offer

Bertrandt offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to delivering high-quality solutions to our customers and are looking for talented individuals to join our team.



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