Receptionist - Scunthorpe

2 weeks ago


Scunthorpe, North Lincolnshire, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time

About the Role

We are seeking a highly skilled and experienced Receptionist to join our Patient Services Team at Scunthorpe General Hospital. As a key member of our team, you will be responsible for providing a welcoming and professional service to patients and visitors, ensuring the efficient running of the Reception areas across the Trust.

Main Responsibilities

  • Liaise effectively with colleagues and other departments within the hospital in a professional and pleasant manner.
  • Ensure the confidentiality of information and patient details is adhered to at all times, in accordance with the Data Protection Act, Caldicott guidelines and other Trust Policies and procedures.
  • Provide administrative support to the team, including scheduling and coordinating activities and resources.
  • Develop and maintain effective relationships with patients, visitors, and staff to ensure a positive and supportive environment.

Requirements

  • Good level of General Education
  • NVQ 2 in Administration or willingness to work towards NVQ Level 2
  • Microsoft Office qualification
  • Previous experience of working in a customer services environment

What We Offer

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all. As an employer, we are committed to promoting and protecting the physical and mental health and well-being of all our staff. We welcome applications from individuals who share our values and are passionate about delivering excellent care to our patients.


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