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Post-Funding Operations Assistant
3 months ago
Company Overview
About Together:
A fantastic opportunity for individuals looking to advance their careers and explore new industries. Competitive salary range of £28,000 - £30,000 plus potential bonuses of up to 20%. Comprehensive health coverage and access to local fitness facilities. Commitment to training and professional development. Enjoy complimentary access to our holiday accommodations. This position is newly created due to company expansion. Full-time role based in Cheadle, Manchester.Our Mission:
At Together, we are recognized leaders in property finance, established in 1974. Our dedicated team of over 750 professionals is committed to helping individuals and businesses achieve their property goals by providing tailored financial solutions.
We focus on a sensible approach to lending, offering a variety of mortgage and secured loan products to clients who may not be adequately served by traditional lenders. Our customers are at the core of our operations, and we strive to transform challenges into opportunities that fulfill their property aspirations.
We seek talented individuals from diverse backgrounds who thrive in collaborative environments and prioritize customer satisfaction.
Role Overview
As a member of our Post Funding Team, you will work closely with brokers and property firms, collaborating with a friendly team of 14 colleagues. Your role will involve supporting processes that facilitate risk assessments when asset owners wish to modify aspects of their assets or associated securities post-loan issuance. Expect variety in your daily tasks, as each scenario presents unique challenges.
Initially, you will provide administrative support, but as you gain experience and training, you will take on more complex cases and manage them independently, paving the way for career advancement within Together.
Key Responsibilities:
Address written inquiries and requests in accordance with service level agreements. Maintain and update customer account records. Proactively manage workflow to meet established SLAs. Foster effective relationships with other departments to ensure customer needs are met throughout their journey. Oversee the discharge of securities on redeemed accounts and assist with the redemption of active accounts to achieve SLAs. Identify incoming requests and ensure they are queued for processing.Candidate Profile:
Excellent communication and telephone skills. Strong attention to detail. Proficient literacy and numeracy skills. Ability to multitask effectively. Adaptable and flexible in a changing environment. Strong organizational capabilities. Experience in a legal or financial services setting is advantageous but not mandatory.Benefits of Working at Together:
26 days of annual leave, plus a day off for your birthday (increasing to 30 days with service), in addition to public holidays. Options to buy and sell holiday days. Discretionary annual bonus. On-site subsidized dining options. Matched pension contributions. Life insurance and critical illness coverage. Health cash plan and private medical insurance. Complimentary access to company holiday homes. Travel season ticket loans and ride-to-work schemes. Discounts at local bars and restaurants.At Together, we celebrate diversity and inclusion, fostering an equal opportunity workplace. We value our colleagues for their unique backgrounds and perspectives, and we are dedicated to building a team that reflects a variety of skills and experiences.
We are committed to ensuring a positive experience for all candidates. If you require any reasonable adjustments during the application process, please inform us, and we will do our best to accommodate your needs.
Note: All successful candidates will undergo relevant employment reference, financial, and criminal record checks.
