Front Desk Associate

4 weeks ago

Sandhurst, Bracknell Forest, United Kingdom whitbread Full time

We're seeking a skilled Receptionist to join our team at Premier Inn Sandhurst. As the face of our hotel, you'll use your excellent customer service skills to create a warm and welcoming atmosphere for our guests.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their needs and resolving any issues promptly.
  • Manage the front desk, handling check-ins, check-outs, and room assignments efficiently.
  • Work collaboratively with the housekeeping team to ensure rooms are prepared to a high standard.
  • Process payments, handle customer complaints, and maintain accurate records.

What We Offer:

  • A competitive hourly rate.
  • A guaranteed 32-hour workweek across 4 days, allowing for a healthy work-life balance.
  • Opportunities for career growth and development within our business.
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
  • A company pension and save-as-you-earn scheme.
  • Discounts on shopping, utility bills, travel, cinema trips, and more.
  • A complimentary Premier Inn breakfast for 2 when you join us.

About Us:

We're Whitbread, the UK's leading hospitality business. We're committed to being an inclusive organisation that values diversity and welcomes applications from under-represented groups. We believe everyone is unique, and there should be no barriers to entry and no limits to ambition.

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