Customer Service Ambassador

4 weeks ago


Sandhurst, Bracknell Forest, United Kingdom whitbread Full time

Be the face of our Premier Inn hotel in Sandhurst and deliver exceptional customer service to our guests. As a Receptionist, you will be the first point of contact for our visitors, ensuring they have a warm and welcoming experience from the moment they arrive.

Key Responsibilities:

  • Provide a high level of customer service to guests, responding to their queries and resolving any issues promptly.
  • Manage the front desk, handling check-ins, check-outs, and room assignments efficiently.
  • Work collaboratively with the housekeeping team to ensure rooms are prepared to a high standard.
  • Process payments and handle cash transactions accurately.

What We Offer:

  • A competitive hourly rate.
  • A guaranteed 32-hour contract, spread across 4 days.
  • Opportunities for career development and progression within our business.
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms and Whitbread Restaurants.
  • A company pension and save-as-you-earn scheme.

Why Work for Whitbread?

  • We're committed to being an inclusive organisation, valuing diversity and welcoming applications from under-represented groups.
  • We offer a range of benefits, including flexible working arrangements and support for workplace adjustments.


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