Customer Service Ambassador
4 weeks ago
Be the face of our Premier Inn hotel in Sandhurst and deliver exceptional customer service to our guests. As a Receptionist, you will be the first point of contact for our visitors, ensuring they have a warm and welcoming experience from the moment they arrive.
Key Responsibilities:
- Provide a high level of customer service to guests, responding to their queries and resolving any issues promptly.
- Manage the front desk, handling check-ins, check-outs, and room assignments efficiently.
- Work collaboratively with the housekeeping team to ensure rooms are prepared to a high standard.
- Process payments and handle cash transactions accurately.
What We Offer:
- A competitive hourly rate.
- A guaranteed 32-hour contract, spread across 4 days.
- Opportunities for career development and progression within our business.
- A Whitbread Benefits card, offering discounts on Premier Inn rooms and Whitbread Restaurants.
- A company pension and save-as-you-earn scheme.
Why Work for Whitbread?
- We're committed to being an inclusive organisation, valuing diversity and welcoming applications from under-represented groups.
- We offer a range of benefits, including flexible working arrangements and support for workplace adjustments.
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