Customer Team Leader

4 weeks ago


Sandhurst, Bracknell Forest, United Kingdom Workingmums Full time
Customer Team Leader

As a Customer Team Leader at Workingmums, you will be responsible for leading a team of Customer Team Members and deputising for the Store Manager. You will provide friendly and thoughtful service, manage the store, and handle challenging situations. You will also develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected.

Key Responsibilities:
  • Provide excellent customer service and manage the store
  • Develop and lead a team of Customer Team Members
  • Deputise for the Store Manager as needed
  • Ensure the store remains safe, legal, and fully operational
  • Manage diligence checks and stock accuracy
Requirements:
  • A genuine care for the needs of customers and members
  • Strong leadership and communication skills
  • Ability to work a range of different shifts
  • Flexibility and adaptability

We offer a range of benefits, including full, paid training and dedicated support for your personal development and career progression. We also offer a competitive salary and a range of employee benefits.


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