Store Operations Manager
4 weeks ago
About the Role
We are seeking a highly skilled and motivated Shift Leader to join our team at Tesco. As a Shift Leader, you will be responsible for overseeing the store from the shop floor, ensuring that customers receive excellent service and that store operations run smoothly.
Key Responsibilities
- Work in a fast-paced retail environment, providing exceptional customer service and ensuring that the store is well-stocked and clean.
- Take ownership of running duty shifts, coordinating the team to deliver a high-quality shopping experience for customers.
- Be there for customers, listening to their needs and helping to resolve any issues.
- Look for ways to improve service, including coaching colleagues and providing feedback to the team.
- Guide and support colleagues in-store, ensuring a safe and welcoming environment for customers and colleagues alike.
- Maintain a great understanding of how the store is performing, and assist managers in delivering actions to improve store operations.
- Lead from the front, setting a great example for colleagues and embodying the values of Tesco.
What We Offer
As a Shift Leader at Tesco, you will receive a competitive rate of pay, starting from £14.28 an hour, with opportunities for increases based on location and experience. You will also receive a night premium of £2.30 per hour for hours worked between midnight and 6am. In addition, you will have the opportunity to work a minimum of 16 guaranteed hours per week, with flexibility to work fewer hours if desired.
Why Join Us
At Tesco, we are committed to providing our customers with an exceptional shopping experience. As a Shift Leader, you will play a critical role in delivering this vision, working closely with colleagues to ensure that the store is well-run and that customers receive the best possible service. If you are a motivated and customer-focused individual who is passionate about delivering excellent service, we would love to hear from you.
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