Customer Experience Advisor

2 weeks ago


Leeds, Leeds, United Kingdom Novuna Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Advisor. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and issues in a timely and professional manner.

Key Responsibilities
  • Provide exceptional customer service through multiple communication channels, including phone, email, and chat.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Work collaboratively with the wider team to ensure fair customer outcomes are met.
  • Develop and maintain a thorough understanding of our products and services to provide accurate and helpful information to customers.
What We Offer

We offer a competitive salary and benefits package, including a generous annual bonus scheme, flexible hybrid working, and a comprehensive wellbeing package. We are committed to providing a supportive and inclusive work environment that allows our employees to thrive and grow in their careers.

Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong problem-solving skills and ability to think critically.
  • Ability to work collaboratively as part of a team.


  • Leeds, Leeds, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Leeds, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...


  • Leeds, Leeds, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Leeds, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...


  • Leeds, Leeds, United Kingdom Sweet Squared Full time

    Job DescriptionAt Sweet Squared, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Advisor. This is a rare and exciting opportunity to work with a leading name in the professional hair and beauty industry.This role involves providing exceptional customer care and support to our customers, maintaining...


  • Leeds, Leeds, United Kingdom Renault UK Full time

    Service Advisor Role OverviewAs a Service Advisor at Renault UK, you will play a critical role in delivering exceptional customer experiences and ensuring the highest levels of service and aftercare. Our service advisors are highly valued members of the aftersales team, responsible for communication between the customer and the workshop, and assisting the...


  • Leeds, Leeds, United Kingdom Page Personnel Sales Full time

    About Our ClientPage Personnel Sales have partnered with a reputable law firm in central Leeds to recruit multiple Customer Experience Advisor positions.This is an excellent opportunity for someone with experience in customer services or those looking to join a business that provides full training.Job DescriptionAs a Customer Experience Advisor, you will...


  • Leeds, Leeds, United Kingdom Page Personnel Sales Full time

    About Our ClientPage Personnel Sales have partnered with a reputable law firm in central Leeds to recruit multiple Customer Experience Advisor positions.This is an excellent opportunity for someone with experience in customer services or those looking to join a business that provides full training.Job DescriptionAs a Customer Experience Advisor, you will...


  • Leeds, Leeds, United Kingdom Novuna Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Advisor. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through multiple communication channels.Key ResponsibilitiesActively listen to customers to understand their...


  • Leeds, Leeds, United Kingdom Novuna Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Advisor. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through multiple communication channels.Key ResponsibilitiesActively listen to customers to understand their...

  • Senior Service Advisor

    2 months ago


    Leeds, Leeds, United Kingdom JCT600 Full time

    Job Summary:We are seeking a highly skilled and experienced Senior Service Advisor to join our team at JCT600. As a Senior Service Advisor, you will be responsible for delivering exceptional customer service and ensuring that every aspect of our customers' visits is catered for in a positive and professional manner.Key Responsibilities:Provide exceptional...

  • Senior Service Advisor

    2 months ago


    Leeds, Leeds, United Kingdom JCT600 Full time

    Job Summary:We are seeking a highly skilled and experienced Senior Service Advisor to join our team at JCT600. As a Senior Service Advisor, you will be responsible for delivering exceptional customer service and ensuring that every aspect of our customers' visits is catered for in a positive and professional manner.Key Responsibilities:Provide exceptional...


  • Leeds, Leeds, United Kingdom Novuna Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our award-winning Customer Service team as a Customer Experience Advisor. As a key member of our team, you will be responsible for delivering exceptional customer experiences through multiple communication channels, including phone and email.Key ResponsibilitiesAct as the...


  • Leeds, Leeds, United Kingdom Novuna Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our award-winning Customer Service team as a Customer Experience Advisor. As a key member of our team, you will be responsible for delivering exceptional customer experiences through multiple communication channels, including phone and email.Key ResponsibilitiesAct as the...


  • Leeds, Leeds, United Kingdom HSBC Full time

    Customer Service AdvisorHSBC is seeking a highly skilled and customer-focused Customer Service Advisor to join our team in Leeds. As a Customer Service Advisor, you will be responsible for providing exceptional telephone-based customer service to help resolve customer queries in a friendly and professional manner.Key Responsibilities:Provide customer service...


  • Leeds, Leeds, United Kingdom HSBC Full time

    Customer Service AdvisorHSBC is seeking a highly skilled and customer-focused Customer Service Advisor to join our team in Leeds. As a Customer Service Advisor, you will be responsible for providing exceptional telephone-based customer service to help resolve customer queries in a friendly and professional manner.Key Responsibilities:Provide customer service...


  • Leeds, Leeds, United Kingdom Novuna Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our award-winning Customer Service team as a Customer Experience Advisor. As a key member of our team, you will be responsible for delivering exceptional customer experiences through multiple communication channels, including phone and email.Key ResponsibilitiesActively...


  • Leeds, Leeds, United Kingdom Novuna Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our award-winning Customer Service team as a Customer Experience Advisor. As a key member of our team, you will be responsible for delivering exceptional customer experiences through multiple communication channels, including phone and email.Key ResponsibilitiesActively...


  • Leeds, Leeds, United Kingdom Novuna Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our award-winning Customer Service team as a Customer Experience Advisor. As a key member of our team, you will be responsible for delivering exceptional customer experiences through multiple communication channels, including phone and email.Key ResponsibilitiesActively...


  • Leeds, Leeds, United Kingdom Novuna Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our award-winning Customer Service team as a Customer Experience Advisor. As a key member of our team, you will be responsible for delivering exceptional customer experiences through multiple communication channels, including phone and email.Key ResponsibilitiesActively...


  • Leeds, Leeds, United Kingdom Novuna Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our award-winning Customer Service team as a Customer Experience Advisor. As a key member of our team, you will be responsible for delivering exceptional customer experiences through multiple communication channels, including phone and email.Key ResponsibilitiesActively...


  • Leeds, Leeds, United Kingdom Novuna Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our award-winning Customer Service team as a Customer Experience Advisor. As a key member of our team, you will be responsible for delivering exceptional customer experiences through multiple communication channels, including phone and email.Key ResponsibilitiesActively...