Customer Experience Specialist

4 weeks ago


Leeds, Leeds, United Kingdom Page Personnel Sales Full time

About Our Client

Page Personnel Sales have partnered with a reputable law firm in central Leeds to recruit multiple Customer Experience Advisor positions.

This is an excellent opportunity for someone with experience in customer services or those looking to join a business that provides full training.

Job Description

As a Customer Experience Advisor, you will work in a contact centre environment handling various queries from clients. You will be at the forefront of the business, providing guidance and support to ensure each call is dealt with professionally and efficiently.

Key Responsibilities

  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide guidance and support to clients to ensure a positive experience
  • Work collaboratively with the team to achieve business objectives

Requirements

  • Excellent customer service skills
  • Confident telephone manner
  • Some office experience

What's on Offer

A salary of £22,500+ monthly bonuses, a reputable business within the legal sector, full training provided, excellent progression and development opportunities, and a hybrid working arrangement.



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