Sales Operations Leader

3 weeks ago

Holywell, Flintshire, United Kingdom Resourcing Group Full time

Location: Hybrid Working

Employment Type: Full-time

Salary: £32000 base £40000 OTE (Based on performance and team performance)

About the Opportunity

This is an exciting chance to become part of a rapidly expanding, award-winning organization focused on social value. We provide a hybrid working model (3/2 or 2/3 split available) that emphasizes a customer-centric approach while fostering a diverse and inclusive environment. Our aim is to support our employees in their growth and achievements through shared values.

About Resourcing Group

We are a recognized leader in delivering social value while achieving commercial success. Our dedicated team is crucial to our growth, and we are committed to enhancing our clients' experiences through a customer-first strategy.

Position Overview

The Internal Sales Team Supervisor will be instrumental in leading and managing the internal sales team to not only meet but exceed sales objectives. This role involves crafting and executing sales strategies, mentoring team members, and ensuring exceptional customer satisfaction. The ideal candidate will possess a solid sales background, outstanding leadership abilities, and a commitment to innovation.

Key Responsibilities

  • Recruit, develop, and cultivate a results-driven internal sales team.
  • Lead and Manage Sales Team: Supervise daily operations of the internal sales team, setting an example and contributing to team success while providing guidance to ensure individual and collective sales targets are met.
  • Drive KPIs and revenue goals through proactive outreach to our target market.
  • Formulate Sales Strategies: Design and implement effective sales tactics to boost revenue and broaden the customer base.
  • Performance Monitoring: Assess and analyze sales performance metrics, delivering regular updates to senior management and making informed decisions to enhance sales processes.
  • Team Development: Organize ongoing training sessions and workshops to improve the skills and knowledge of the sales team, promoting a culture of continuous improvement.
  • Collaboration: Partner with other departments, including marketing, product development, and customer service, to align sales strategies with overall business objectives.
  • Market Analysis: Stay updated on industry trends, market conditions, and competitor activities, providing insights and recommendations to the sales team and management.
  • Administrative Duties: Oversee sales team schedules, prepare sales forecasts, and maintain accurate records of sales activities and transactions.
  • Lead the development and maintenance of a robust pipeline of potential income generation opportunities, including prospect research and viability assessments.
  • Manage and nurture strong relationships with new and existing stakeholders, clients, and suppliers to ensure value and maximize social impact.

Qualifications

  • Experience: Proven sales professional with a successful track record in a high-pressure business development environment.
  • Experience in measuring success and reporting progress against targets to Senior Leadership Teams.
  • Ability to build and maintain positive working relationships with stakeholders.
  • Education: Degree in Business or Marketing (Desirable but not essential).

Skills

  • Strong leadership and team management capabilities with a demonstrated history of success.
  • Excellent communication and interpersonal skills.
  • Proven ability to meet or exceed sales targets.
  • Analytical skills to interpret sales data and make strategic decisions.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Understanding and application of organizational values.

Attributes

  • Self-motivated and results-oriented.
  • Proactive and capable of managing one’s own workload.
  • Able to thrive in a fast-paced and dynamic environment.
  • Strong problem-solving skills and attention to detail.
  • Passionate about innovation and continuous improvement.
  • Committed to making a positive impact on people's lives and the communities we serve.

Benefits

  • Competitive salary with performance-based bonuses.
  • Pension scheme.
  • Opportunities for professional development and career advancement.
  • Supportive and collaborative work environment.
  • Flexible working hours with the option for hybrid working.
  • Weekly paid wellbeing hour.
  • 25 days of annual leave plus bank holidays, with incremental increases after two years of service.

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