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Technical Solutions Specialist

2 months ago


Watford, Hertfordshire, United Kingdom Custom Intelligent Security Full time
Job Summary

We are seeking a highly skilled Technical Solutions Specialist to join our team at Custom Intelligent Security. As a key member of our project delivery team, you will play a critical role in ensuring the successful delivery of our security solutions.

Key Responsibilities
  • Project Support: Collaborate with our project managers to develop and implement commissioning plans, ensuring seamless project transitions and high-quality deliverables.
  • System Testing: Conduct thorough system testing and performance evaluations to identify and troubleshoot technical issues.
  • Client Interaction: Provide exceptional technical support to clients during meetings, demonstrations, and system surveys.
  • Documentation: Maintain accurate and detailed records of system tests, modifications, and client interactions.
Required Skills
  • Certifications: Genetec (Omnicast and Synergis) and other relevant security industry certifications.
  • Technical Expertise: Strong knowledge of security products, SQL, networking, Windows troubleshooting, and SaaS platforms.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with clients and internal stakeholders.
  • Tools and Technologies: Proficiency in MS Office and experience with structured cabling systems.
  • Soft Skills: Strong organizational skills, adaptability, and a can-do attitude.
Desired Skills
  • Additional Certifications: Lenel, Gallagher, CCURE 9000, AXIS, MCSE, and CCNA certifications.
  • Programming Skills: Proficiency in MS SQL, JavaScript, Python, C++, PowerShell, SDKs, and APIs.
Benefits
  • 24 days annual leave plus bank holidays.
  • Rewards and healthcare package.
  • Hybrid working arrangement.
  • Company pension scheme.
  • Ongoing training and development opportunities.

This role is ideal for a technically skilled, organized, and client-focused professional looking to contribute to project success and company growth at Custom Intelligent Security.