Administrative Assistant for Geriatric Services
3 weeks ago
Position Overview
The role involves providing comprehensive administrative assistance to the Consultant Geriatricians and their respective teams, with a primary focus on transcribing clinic correspondence. The individual will also offer vital administrative support to the department.
The successful candidate will serve as a compassionate and understanding point of contact for patients, their families, and caregivers, executing tasks under the guidance of the Department's Personal Assistants.
Location: Bournemouth
Interview Process: To Be Confirmed
Key Responsibilities
The incumbent will be responsible for delivering an effective administrative service to the Consultant Geriatricians, Advanced Practitioners, and providing support to colleagues during their absence.
- Drafting clinic and additional correspondence for General Practitioners, patients, and other healthcare professionals.
- Assisting the Department's Personal Assistants with various administrative tasks.
- Fully supporting the secretarial team and Personal Assistants in their duties and providing coverage during periods of illness and leave.
- Typing letters under the supervision of the consultant's secretary, utilizing Digital Dictation as necessary.
- Organizing, sorting, and filing patient results efficiently.
- Accessing patient information through the hospital's computer system, ensuring compliance with mandatory protocols.
- Performing photocopying, faxing, scanning, and general filing duties.
- Managing outgoing mail and ensuring timely dispatch.
- Answering telephone calls directed to secretaries and taking messages as required.
- Scanning new Choose & Book referrals.
- Processing Choose & Book referrals as graded, including sending blood forms and test requests as directed by the consultant.
- Assisting staff with spreadsheet tasks and other administrative needs.
Qualifications
Essential
- GCSE qualifications in English and Mathematics or equivalent.
- Vocational qualification at level 3 in a relevant field or equivalent experience.
Desirable
- Skills in minute-taking.
Technical Skills
Essential
- Proficiency in computer usage with experience in word processing.
Desirable
- Experience in audio typing.
Knowledge Requirements
Essential
- Familiarity with secretarial procedures.
- Proficient understanding of Microsoft Word.
Experience Requirements
Essential
- Prior experience in a Medical Secretary role.
Desirable
- Administrative experience within the NHS.
Additional Requirements
Essential
- Strong verbal and written communication skills.
- Attention to detail.
- Flexibility in working hours.
Personal Attributes
Essential
- Ability to work effectively as part of a team.
- Approachability and interpersonal skills.
- Strong communication abilities.
- Professional appearance.
- Capability to handle sensitive matters with discretion.
- Competence in managing one's own workload efficiently.
Language Proficiency
Essential
- Proficiency in English sufficient to perform the role effectively.
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