Assistant Store Manager

2 days ago


Romford, Greater London, United Kingdom The Body Shop International Limited Full time
About The Body Shop

We're a pioneering cruelty-free beauty brand that's been empowering people and enriching our planet for over 40 years. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We're never afraid to stand up and speak the truth.

Your Role in Our Team

We're looking for someone who shares our passion for customer service and retail excellence. As an Assistant Store Manager, you'll work closely with the Store Manager to drive sales and deliver exceptional customer experiences. You'll oversee the operations and commercial practices of the store, ensuring harmony and efficiency on the shop floor.

Key Responsibilities
  • Coach the team to achieve exceptional customer service standards
  • Oversee store operations and commercial practices
  • Drive sales and deliver retail excellence
  • Monitor and manage change in the ever-changing retail landscape
  • Help control and meet sales/performance targets
  • Develop consumer loyalty and awareness to build The Body Shop brand
What We Look for in a Candidate
  • Experience working in customer service and/or beauty environments
  • Working knowledge of shop operation processes
  • Demonstrated success in driving sales by leading and motivating a team
  • Ability to solve problems in a timely manner
  • Flexibility to work across Sunday to Saturday
  • Good IT skills
  • Ability to demonstrate outstanding communication and operational skills
Talent Drivers

We're looking for collaborative, commercially savvy, and leadership-driven individuals who embody our purpose and values. If you're passionate about customer experience, retail excellence, and driving sales, we'd love to hear from you.



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