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Retail Store Manager

2 months ago

Romford, Greater London, United Kingdom Pets at Home Full time

Job Summary:

We are seeking a highly motivated and experienced Retail Store Manager to join our team at Pets at Home. As a key member of our store management team, you will be responsible for ensuring the smooth operation of our store, including managing staff, maintaining high standards of customer service, and driving sales growth.

Key Responsibilities:

  • Manage and motivate a team of sales assistants to achieve sales targets and provide excellent customer service.
  • Oversee the day-to-day operation of the store, including stock management, visual merchandising, and maintaining a clean and safe working environment.
  • Develop and implement sales strategies to drive growth and increase customer engagement.
  • Monitor and analyze sales data to identify trends and areas for improvement.
  • Collaborate with the store manager to achieve business objectives and implement company-wide initiatives.

Requirements:

  • Proven experience in a retail management role, with a minimum of 6 months hands-on supervisory/management experience.
  • Excellent communication and interpersonal skills, with the ability to motivate and lead a team.
  • Strong analytical and problem-solving skills, with the ability to interpret sales data and make informed decisions.
  • Flexibility to work a variety of shifts, including weekends and holidays.
  • Passion for delivering exceptional customer service and driving sales growth.

What We Offer:

  • A competitive salary and annual bonus scheme.
  • A comprehensive benefits package, including life assurance, company pension, and colleague discount.
  • Opportunities for career development and progression within the company.
  • A fun and supportive work environment, with a team of like-minded individuals who share your passion for retail and customer service.