Retail Manager

3 weeks ago


Romford, Greater London, United Kingdom The Estée Lauder Companies Inc. Full time
About the Role

We are seeking a dynamic and inspirational Retail Manager to lead, coach and develop our team of Retail Artists to achieve sales, customer service and operational targets.

Key Responsibilities
  • Lead and develop a high-performing team to deliver exceptional customer service and sales results
  • Develop and execute business plans to drive sales growth and customer engagement
  • Manage store operations, including inventory, facilities, and cash reconciliation
  • Coach and develop Retail Artists to enhance their skills and knowledge
  • Collaborate with cross-functional teams to drive business results and improve customer experience
What We Offer
  • Competitive industry salary and commission scheme eligibility
  • Annual leave and family leave
  • Product discount and staff product concession monthly credit spend allowance
  • Mental health wellbeing initiatives and employee assistance programme
  • Benefits platform with exclusive discounts and offers
  • Extensive training and development opportunities
About Us

The Estée Lauder Companies is a people-first company, respecting and caring for our employees, communities, and consumers. We are committed to being the most inclusive and diverse beauty company in the world.

Requirements
  • Proven retail management experience, preferably within beauty or a fast-paced retail environment
  • Experience setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation
  • Proven track record of leading, coaching, and developing a team to succeed
  • Experience of creating and executing in-store events
  • Flexible availability across days/hours
  • Proficient in Microsoft Office
  • Proof of right to live and work in the country

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