Community Engagement Specialist

6 days ago


Exeter, Devon, United Kingdom Virgin Media O2 Ltd. Full time
About the Role

We are seeking a highly skilled Community Engagement Specialist to join our team at Virgin Media O2 Ltd. as a Field-Based Community Manager. This is a unique opportunity to make a real difference in the lives of our customers and communities.

Key Responsibilities
  • Establish a presence in various communities where our build activity has been scheduled, and prepare them for our arrival.
  • Hold community information events before and during build, ensuring our residents' interests and wellbeing are at the centre of everything we do.
  • Proactively identify areas of concern and work with our sales and marketing teams to understand how best to support post-build activity.
  • Build positive relationships with our partners and local authorities, establishing yourself as a key contact.
Requirements
  • Exceptional communication skills are essential in this role.
  • Great organisation skills, being able to manage your own time and organise several different workloads at a time.
  • Experience in a field-based role.
  • Proven ability to build strong internal & external relationships.
  • A full UK driving license is required, as this is a field-based role which will require significant regular travel.
Desirable Skills
  • Preferred experience of managing telecommunications works within the public highway.
  • Experience of understanding commercial and contractor obligations under commercial arrangements such as NEC4.
About Us

We are a leading telecommunications company, committed to building strong relationships with our customers and communities. We offer a competitive salary, brand new company car, and a role that really allows you to make a difference.



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