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Learning and Development Program Coordinator

2 months ago

London, Greater London, United Kingdom Duke Corporate Education Full time

{"Responsibilities": {"Client Program Delivery": {"text": "Manage the end-to-end execution of client programs, including project plans, budgets, invoicing, contracting, and material planning. Drive critical delivery elements and manage post-program evaluation and debriefing. Coordinate design meetings and logistics, offer design ideas, and manage communications.", "list": ["Own end-to-end execution, including project plans, budgets, invoicing, contracting, and material planning.", "Drive critical delivery elements and manage post-program evaluation and debriefing.", "Coordinate design meetings and logistics, offer design ideas, and manage communications."]}, "On-Site Program Support": {"text": "Handle hotel/conference logistics, on-site materials, and classroom setup.", "list": ["Handle hotel/conference logistics, on-site materials, and classroom setup."]}, "Virtual Program Support": {"text": "Manage virtual delivery logistics, liaise on graphic design, and provide content and module support. Coordinate event details, communications, and attendance tracking.", "list": ["Manage virtual delivery logistics, liaise on graphic design, and provide content and module support.", "Coordinate event details, communications, and attendance tracking."]}, "Client Relationship Management (CRM)": {"text": "Build relationships, understand client business, identify risks and opportunities, and ensure smooth delivery transitions.", "list": ["Build relationships, understand client business, identify risks and opportunities, and ensure smooth delivery transitions."]}, "Project Budgeting": {"text": "Manage program budgets, contracts, materials, and expenses. Ensure billing accuracy.", "list": ["Manage program budgets, contracts, materials, and expenses. Ensure billing accuracy."]}, "Evaluation Process": {"text": "Review evaluations, prepare summary reports, and contribute to debrief meetings and program improvements.", "list": ["Review evaluations, prepare summary reports, and contribute to debrief meetings and program improvements."]}, "Project Design": {"text": "Collaborate on special design assignments and participate in developing program elements.", "list": ["Collaborate on special design assignments and participate in developing program elements."]}, "Knowledge Management": {"text": "Maintain and update program delivery documents.", "list": ["Maintain and update program delivery documents."]}, "Business Development": {"text": "Identify opportunities during program delivery, contribute to internal business development, and share best practices.", "list": ["Identify opportunities during program delivery, contribute to internal business development, and share best practices."]}}, "Requirements": {"text": "A bachelor\u2019s degree, or higher, preferably in business, education, or a 2 years\u2019 experience working in a customer/client facing role. Experience in professional education or learning and development, event coordination, and learning management systems preferred. Experience working with remote/virtual teams. Experience managing digital learning programs preferred. Project management experience, with the ability to manage schedules, deadlines, resources, budgets, and reports. Project Management qualification desirable. Demonstrated teamwork skills as well as strong organizational and interpersonal abilities. Experience working with internal and external stakeholders across different teams, cultures, and geographies. Strong communication and presentation skills. Fluency in Arabic is essential.", "list": ["A bachelor\u2019s degree, or higher, preferably in business, education, or a 2 years\u2019 experience working in a customer/client facing role.", "Experience in professional education or learning and development, event coordination, and learning management systems preferred.", "Experience working with remote/virtual teams.", "Experience managing digital learning programs preferred.", "Project management experience, with the ability to manage schedules, deadlines, resources, budgets, and reports. Project Management qualification desirable.", "Demonstrated teamwork skills as well as strong organizational and interpersonal abilities.", "Experience working with internal and external stakeholders across different teams, cultures, and geographies.", "Strong communication and presentation skills.", "Fluency in Arabic is essential."]}