Office Operations Coordinator

3 weeks ago

Exeter, Devon, United Kingdom Thorlabs Full time

Position Overview:
We are seeking an Office Operations Coordinator to deliver essential administrative assistance for our team. This position plays a crucial role in ensuring the efficient operation of the office, facilitating the timely receipt and dispatch of materials and equipment.

Work Schedule: Monday to Thursday, 08:30 to 17:00, with a 30-minute lunch break. (4 days a week)

About Us:

Thorlabs is a leading global company specializing in optical technologies. We excel in the design and production of a diverse range of innovative photonics products, utilized in both manufacturing and research applications, from fiber optics to piezo motors. Our optics laboratories set the standard worldwide, with 22 facilities across 9 countries. Thorlabs Vytran Europe provides sales, service, and technical support for our fiber processing technologies in the European market.

Work Environment:

Our office is located in a scenic area, offering a pleasant environment for employees, with convenient access to public transport.

Key Requirements:

Essential Skills:

  • Strong literacy and numeracy skills.
  • Excellent time management abilities.
  • Proficient in using various electronic communication platforms, particularly Microsoft Teams.
  • Detail-oriented with a commitment to accuracy.
  • Ability to work independently.
  • Capability to follow detailed written procedures.
  • Skill in organizing, developing, and maintaining workflow systems.

Preferred Responsibilities:

  • Generate quotations, sales, and purchase orders within company systems.
  • Manage the shipping of sales orders, both domestic and international, and oversee incoming company purchases.
  • Monitor stock levels, identify shortages, and conduct inventory checks as necessary.
  • Process RMAs, including paperwork and equipment for repair.
  • Coordinate with end users and other company entities throughout the repair process.
  • Facilitate the return of RMAs to the appropriate parties, including managing international shipping documentation.
  • Participate in various inter-company meetings, such as global RMA discussions.

What We Offer:

At Thorlabs, we provide numerous opportunities for tailored training and professional development to enhance your career growth. Our facilities include free onsite parking, complimentary refreshments, and a recreational area in our spacious cafeteria.

Benefits:

We offer a competitive salary along with an attractive benefits package, which includes a pension plan, healthcare coverage, and 25 days of vacation in addition to public holidays.

Application Process:

We encourage all interested candidates to submit their applications, as we will be actively reviewing applicants.

Please note that this role does not currently meet the criteria for obtaining a Skilled Worker Visa, and we are unable to accept applications requiring employer sponsorship.

Additional Benefits:

- Contributed Pension Scheme
- Group Life Cover
- Private Health Care
- Group Income Protection & more.

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