Office Operations Coordinator

3 weeks ago

Exeter, Devon, United Kingdom Thorlabs Full time

Position Overview:
We are seeking an Office Operations Coordinator to deliver vital administrative assistance for our team. This position plays a crucial role in ensuring the efficient operation of our office, facilitating the timely receipt and dispatch of materials and equipment.

Working Schedule: Monday to Thursday, from 08:30 to 17:00, with a 30-minute lunch break. (4 days a week)

About Us:

Thorlabs is a premier global provider of optical technology solutions. We specialize in the design and production of a diverse array of innovative photonics products utilized in both manufacturing and research, ranging from fiber optics to piezo motors. Our optics laboratories set the benchmark worldwide, with 22 facilities across 9 countries. Thorlabs Vytran Europe, located in Exeter, offers sales, service, and technical support to the European market for our Vytran fiber processing technologies.

Work Environment:

Our office is situated in a scenic area, adjacent to a renowned park known for its rich wildlife and outdoor activities, making it an enjoyable place for both work and leisure. Convenient public transport options are available nearby.

Key Qualifications:

Essential Skills:

  • Strong literacy and numeracy skills.
  • Excellent time management abilities.
  • Proficient in using various electronic communication platforms, particularly Microsoft Teams.
  • Meticulous attention to detail and accuracy in work.
  • Ability to work independently with minimal supervision.
  • Capability to follow detailed written procedures.
  • Skilled in organizing, developing, and maintaining workflow systems.

Preferred Responsibilities:

  • Generate quotations, sales, and purchase orders within the Thorlabs systems.
  • Manage the shipping of sales orders, both domestic and international, and oversee incoming company purchases.
  • Monitor stock levels, identify shortages, and conduct stock audits as necessary.
  • Process RMAs, including paperwork and equipment, received for repair.
  • Coordinate with end users and other Thorlabs entities throughout the repair process.
  • Facilitate the return of RMAs to the appropriate Thorlabs entity or end user, including handling international shipping documentation.
  • Participate in various Thorlabs cross-entity meetings, such as global RMA discussions.

What We Offer:

At Thorlabs, we provide numerous opportunities for customized in-house training and professional development to enhance your career trajectory. Our benefits include free onsite parking, complimentary refreshments, and access to a recreational area in our spacious cafeteria.

Compensation and Benefits:

We offer a competitive salary designed to attract top talent, along with a comprehensive benefits package that includes pension contributions, healthcare coverage, 25 days of annual leave plus public holidays.

Application Process:

We encourage all interested candidates to submit their applications promptly, as we will be conducting interviews on a rolling basis. Please note that this role does not currently meet the criteria for obtaining a Skilled Worker Visa, and we are unable to accept applications requiring employer sponsorship.

Internal Applicants:

We encourage all internal candidates to inform their line managers of their interest in this position.

Additional Benefits:

- Contributory Pension Scheme
- Group Life Insurance
- Private Healthcare
- Group Income Protection & more.

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