Dining Room Operations Manager

2 days ago


Scarborough, North Yorkshire, United Kingdom Daish's Holidays Full time
About the Role

We are seeking a highly skilled and experienced Dining Room Manager to join our team at Daish's Holidays. As a key member of our hospitality team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable dining experience.

Key Responsibilities
  • Coordinate daily restaurant operations, including front and back of house activities
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to any guest dissatisfaction
  • Organize and supervise staffing for meal times
  • Mentor new staff members on operational procedures
  • Greet and serve guests with food and drinks
  • Take customers' orders and pass them to kitchen staff or bar assistants
  • Work effectively with other staff in the dining room and communicate with kitchen staff
  • Utilize active listening and effective communication skills
About Us

Daish's Holidays is a fast-growing family-run holiday operator with 12 stunning hotels across the UK and a fleet of luxury coaches. We pride ourselves on providing clean and comfortable accommodation, good food, great entertainment, and friendly service. We have won numerous awards for customer service excellence and have been nominated for several industry awards.

What We Offer
  • A fun and inclusive working environment
  • A competitive salary of £24,700 per annum after a 3-month probation period
  • A £50 bonus upon completion of basic training
  • A referral scheme where you can earn £100 for referring a friend
  • A flexible working schedule with set shifts
  • A supportive mental wellbeing and financial assistance package
  • An extra paid day off for your birthday
  • A 'Take your family on a Daish's holiday scheme' for as little as £85 per holiday


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