Restaurant Operations Manager

6 days ago


Scarborough, North Yorkshire, United Kingdom Britannia Hotels Full time

We are seeking a highly skilled and experienced Restaurant Manager to join our team at the Royal Hotel in Scarborough. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and maintaining high standards of food quality and presentation.

Key Responsibilities:

  • Manage the day-to-day operations of the restaurant, including staff supervision, inventory management, and customer service.
  • Develop and implement strategies to improve customer satisfaction, increase sales, and enhance the overall dining experience.
  • Collaborate with the hotel's management team to ensure seamless integration with other departments and services.
  • Monitor and control food costs, labor costs, and other expenses to maintain profitability.
  • Recruit, train, and develop a high-performing team of restaurant staff.

Requirements:

  • Proven experience in a similar role, preferably in a hotel or hospitality setting.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions.
  • Knowledge of food safety and hygiene practices, with a commitment to maintaining high standards.
  • Ability to work in a fast-paced environment, with a focus on delivering exceptional customer service.


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