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Weekend Receptionist

2 months ago

Worcester, Worcestershire, United Kingdom CUPRA Worcester Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Weekend Receptionist at CUPRA Worcester. As the first point of contact for our customers, you will play a vital role in creating a positive and welcoming experience for all visitors to our dealership.

Key Responsibilities

  • Meet and greet visitors, introducing them to the relevant staff and ensuring a smooth and efficient customer journey.
  • Manage inbound telephone calls, directing them to the appropriate department and providing excellent customer service.
  • Support the departments with customer events and promotions, ensuring a high level of engagement and participation.
  • Perform ad hoc administrative duties to support the smooth operation of the front of house.

About You

  • You will have a proven track record of providing exceptional customer service in a fast-paced environment.
  • You will be confident in meeting new people and building rapport to drive a great first impression.
  • You will have a strong desire to provide the best possible customer experience and be committed to delivering excellent service.

What We Offer

  • 25 days holiday plus bank holidays.
  • Company Pension.
  • Wellness Programme.
  • Sick Pay.
  • Group life insurance.
  • Staff discount on car servicing.
  • Listers Benefits – discounts on retailers, restaurants, cinemas & holidays.
  • Long service and loyalty incentives.
  • Staff referral scheme.
  • In-house, manufacturer & professional qualifications.
  • Free Parking / On-site Parking.
  • Company Events.