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Aftersales Customer Service Representative

2 months ago

Glasgow, Glasgow City, United Kingdom Lookers Full time

Overview

Lookers Glasgow Audi

Salary: £30,000 OTE (including basic of £22,000 plus uncapped bonus)

We are seeking a skilled customer service professional to join our team as an Aftersales Customer Advisor. This role offers a unique opportunity to work with premium brands such as Audi, BMW/Mini, Land Rover, Jaguar, and Volvo, providing exceptional customer service and driving business growth.

Responsibilities

  • Deliver exceptional customer service and support to our premium brand customers
  • Manage bookings and ensure our workshops are fully utilized
  • Build strong relationships with customers through professional communication and service
  • Work in line with manufacturer guidelines and brand systems

Requirements

The ideal candidate will possess prior customer service experience, excellent communication skills, and a positive attitude. Automotive experience is desirable but not essential, as full training will be provided. We offer opportunities for career progression and professional development within the Group.

What We Offer

As a valued member of our team, you will benefit from a competitive salary, uncapped bonus, and opportunities for career growth. You will work in a dynamic and supportive environment, with a focus on delivering exceptional customer service and driving business success.