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Customer Experience Ambassador

2 months ago

London, Greater London, United Kingdom Kappahl Group Full time

About Us

Kappahl Group is a leading fashion retailer with a passion for creating a unique and inspiring shopping experience for our customers. We are seeking a highly motivated and customer-focused individual to join our team as a Sales Ambassador.

Key Responsibilities

  • Provide exceptional customer service and ensure a warm welcome to our customers.
  • Assist customers in finding the perfect products and provide styling advice to enhance their shopping experience.
  • Work collaboratively with colleagues to achieve sales goals and maintain a high level of store presentation.
  • Be responsible for maintaining a thorough knowledge of our products and services, including our latest collections and promotions.
  • Contribute to the development of a positive and inclusive store environment, fostering a sense of community among customers and colleagues alike.

Requirements

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • A passion for fashion and a keen eye for detail, with the ability to stay up-to-date with the latest trends and styles.
  • Proven ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Strong organizational and time management skills, with the ability to maintain a high level of productivity and efficiency.
  • A commitment to delivering exceptional customer service and exceeding sales targets.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment, with opportunities to collaborate with a talented team of professionals.
  • A comprehensive induction program to ensure a smooth transition into your new role.