Patient Coordination Administrator
2 months ago
Position Overview
At CHEC, we are committed to attracting exceptional talent to support our ambitious objectives and growth trajectory. We prioritize our workforce and are dedicated to advancing eye health through innovative solutions. If you are an administrator seeking a rewarding career opportunity, CHEC is the ideal organization for you. We are currently looking for a Patient Coordination Administrator to join our expanding team across the UK.
Key Responsibilities
The Patient Coordination Administrator will play a vital role in our operations. Your responsibilities will include:
- Delivering comprehensive administrative assistance to healthcare professionals, management, and team members.
- Receiving and processing electronic referrals through the designated referral system.
- Managing internal referrals in accordance with established service level agreements.
- Ensuring that all patient care communications are clear and actionable, facilitating the next steps in their care journey.
- Monitoring and scheduling patient appointments based on priority, while promptly addressing capacity shortages with management.
- Confirming appointment details and any special requirements with patients using available communication methods.
- Utilizing the referral management system for various contracts.
- Assisting in the organization of meeting spaces, events, sending invitations, taking minutes, and distributing relevant materials.
Candidate Profile
We are seeking individuals who possess the following qualifications:
- A natural ability to empathize with patients and demonstrate genuine care.
- Strong communication and interpersonal skills.
- Excellent telephone etiquette.
- Outstanding organizational abilities and meticulous attention to detail.
- Proficiency in Microsoft Office and other relevant systems.
- A capacity to learn and adapt to new internal processes.
- Self-motivated with the ability to prioritize and manage tasks independently.
- An approachable and friendly demeanor to welcome patients into our facilities.
About CHEC
CHEC is a well-established network of hospitals and community clinics throughout the UK. Our state-of-the-art surgical centers provide comprehensive care for our patients through partnerships with the NHS. We uphold five core values—Caring, Passionate, Togetherness, Listening, and Focus—ensuring a positive experience for both our employees and patients.
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