Patient Services Representative

1 week ago


Blyth, Northumberland, United Kingdom NHS North Of England Commissioning Support Unit Full time

About the Role

We are seeking a highly organized and customer-focused Medical Receptionist to join our team at NHS North Of England Commissioning Support Unit. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.

Key Responsibilities

  • Receive and direct patients to the appropriate healthcare professional in a courteous and efficient manner.
  • Provide general administrative support to the Practice team, including data entry, filing, and other tasks as required.
  • Ensure accurate and timely processing of patient information, including registration, updates, and correspondence.
  • Maintain a high level of confidentiality and discretion when handling sensitive patient information.
  • Develop and maintain effective relationships with patients, healthcare professionals, and other stakeholders.

Requirements

  • Computer literacy with experience using GP clinical systems.
  • Excellent communication and interpersonal skills, with the ability to adapt to different communication styles.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Ability to work accurately and efficiently, with attention to detail and a commitment to quality.
  • Knowledge of data protection and confidentiality issues, with the ability to maintain confidentiality and handle sensitive information.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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