Head of Security and Cleaning Operations

4 weeks ago


Leamington Spa, Warwickshire, United Kingdom OCS Group Full time

Role Overview: As the Facilities Security and Cleaning Supervisor, you will be responsible for ensuring that the contract operates within its defined obligations while consistently delivering high-quality service. Your leadership will be crucial in fostering a culture of continuous improvement, ensuring that our clients receive optimal value for the services provided.

Key Responsibilities:

  • Oversee daily operations related to the Security and Cleaning services, ensuring compliance with client specifications and performance metrics.
  • Act as a role model in people management, ensuring clarity in objectives, performance management, and skill development.
  • Manage inventory of cleaning supplies, ensuring proper stock levels and safety in storage.
  • Build and maintain effective relationships with clients, ensuring their satisfaction with service delivery.
  • Assist in developing business strategies, including contract renewal and customer improvement plans.
  • Promote effective communication across the contract and motivate staff to achieve excellence.
  • Plan staff schedules for Security and Cleaning teams, managing attendance and reporting data as required.
  • Recruit, develop, and retain staff to ensure efficient service delivery, providing leadership and motivation.
  • Set performance objectives for team members and conduct regular reviews to ensure alignment with company standards.
  • Ensure effective delivery of services by optimizing productivity and resource allocation.
  • Review monthly performance reports to assess compliance with contractual obligations and address any significant issues.
  • Adhere to all health and safety regulations, ensuring a safe working environment.
  • Participate in required training programs to enhance skills and knowledge.
  • Collaborate with senior management to ensure seamless service delivery.
  • Maintain confidentiality regarding client and staff information.

Skills and Experience:

  • Proven experience in client relationship management.
  • Strong management background across various work streams.
  • IOSH training is desirable.
  • Knowledge of COSHH regulations.
  • Excellent communication skills, both verbal and written.
  • Strong organizational skills with a track record of effective workflow management.
  • Ability to adapt to changing demands and priorities.
  • Exceptional time management skills with a focus on detail.

Personal Attributes:

  • Self-motivated with a drive to exceed expectations.
  • Commitment to maintaining high standards.
  • Positive attitude towards challenges.
  • Accountable for outcomes and responsibilities.
  • Engaged and focused on tasks.
  • Integrity and strong moral values.
  • Respectful and supportive of team members.
  • Loyalty to the team and organization.
  • Emotional intelligence and the ability to manage emotions effectively.
  • Empowerment of team members to make informed decisions.


  • Leamington Spa, Warwickshire, United Kingdom whitbread Full time

    Job Summary:We are seeking a highly skilled and experienced Head Housekeeper to lead our Housekeeping team at Premier Inn in Leamington Spa. As a key member of our hotel team, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests.Key Responsibilities:Lead and manage the Housekeeping team to deliver exceptional...


  • Leamington Spa, Warwickshire, United Kingdom whitbread Full time

    Job Summary:We are seeking a highly skilled and experienced Head Housekeeper to lead our Housekeeping team at Premier Inn in Leamington Spa. As a key member of our hotel team, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests.Key Responsibilities:Lead and manage the Housekeeping team to deliver exceptional...


  • Leamington Spa, Warwickshire, United Kingdom OCS Group Full time

    Role Overview: As the Security and Cleaning Manager, you will be responsible for ensuring that all operations are conducted in accordance with contractual obligations while maintaining high standards of quality and service. Your leadership will be crucial in fostering a culture of continuous improvement, ensuring that clients receive optimal value for the...

  • Rail Site Manager

    1 week ago


    Leamington Spa, Warwickshire, United Kingdom OCS Full time

    About OCSOCS is a leading facilities management company providing a range of services including cleaning, catering, security, technical services, energy management, and compliance. We operate across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors.Job OverviewWe are currently recruiting...


  • Leamington Spa, Warwickshire, United Kingdom OCS Group Full time

    About the RoleThis is a challenging and rewarding opportunity to join the OCS Group as a Periodic Cleaning Specialist. As a key member of our facilities management team, you will be responsible for ensuring the highest standards of cleanliness and maintenance across our sites.Key ResponsibilitiesCarry out a range of cleaning activities, including machine...


  • Leamington Spa, Warwickshire, United Kingdom OCS Group Full time

    Role Overview: As the Facilities Security and Cleaning Supervisor, you will be responsible for ensuring that the contract operates within its defined obligations while consistently meeting the expected standards of quality and service. Your leadership will be crucial in fostering a culture of continuous improvement, ensuring that clients receive optimal...


  • Leamington Spa, Warwickshire, United Kingdom OCS Group Full time

    About the RoleWe are seeking a highly skilled and experienced Periodic/Specialist Cleaner to join our team at OCS Group. As a key member of our facilities management team, you will be responsible for delivering exceptional cleaning services to our clients.Key ResponsibilitiesCarry out a range of cleaning activities, including machine cleaning, deep cleans,...


  • Leamington Spa, Warwickshire, United Kingdom OCS Group Full time

    About the RoleWe are seeking a highly skilled and experienced Periodic/Specialist Cleaner to join our team at OCS Group. As a key member of our facilities management team, you will be responsible for delivering exceptional cleaning services to our clients.Key ResponsibilitiesCarry out a range of cleaning activities, including machine cleaning, deep cleans,...


  • Leamington Spa, Warwickshire, United Kingdom Gleeson Recruitment Group Full time

    Job Description**Job Title:** Head of Planning and Operations**Job Summary:** We are seeking an experienced Head of Planning and Operations to join our team at Gleeson Recruitment Group. The successful candidate will be responsible for leading our planning team and ensuring the smooth operation of our production planning processes.Key Responsibilities:**Lead...


  • Leamington Spa, Warwickshire, United Kingdom Gleeson Recruitment Group Full time

    Job Description**Job Title:** Head of Planning and Operations**Job Summary:** We are seeking an experienced Head of Planning and Operations to join our team at Gleeson Recruitment Group. The successful candidate will be responsible for leading our planning team and ensuring the smooth operation of our production planning processes.Key Responsibilities:**Lead...

  • Domestic Assistant

    3 days ago


    Leamington Spa, Warwickshire, United Kingdom SWFT Clinical Services Ltd Full time

    About the RoleSWFT Clinical Services Ltd is seeking a highly skilled and detail-oriented Domestic Assistant to join our team at the Lillington Health Hub in Leamington Spa. As a Domestic Assistant, you will play a vital role in maintaining a clean and safe environment for patients, staff, and visitors.Key ResponsibilitiesUndertake necessary duties to ensure...

  • Domestic Assistant

    3 days ago


    Leamington Spa, Warwickshire, United Kingdom SWFT Clinical Services Ltd Full time

    About the RoleSWFT Clinical Services Ltd is seeking a highly skilled and detail-oriented Domestic Assistant to join our team at the Lillington Health Hub in Leamington Spa. As a Domestic Assistant, you will play a vital role in maintaining a clean and safe environment for patients, staff, and visitors.Key ResponsibilitiesUndertake necessary duties to ensure...


  • Leamington Spa, Warwickshire, United Kingdom OCS Group Full time

    About OCS Group OCS Group is a leading provider of facilities management services, committed to delivering exceptional cleaning and support solutions across diverse sectors. Hall Attendant Role We are currently seeking dedicated and reliable individuals to join our team as Hall Attendants at the National Exhibition Centre. In this role, you will play a...


  • Leamington Spa, Warwickshire, United Kingdom OCS Full time

    About OCSOCS is a leading facilities management company providing a range of services including cleaning, catering, security, technical services, energy management, and compliance. We operate across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors.Job OverviewWe are currently recruiting...


  • Leamington Spa, Warwickshire, United Kingdom Gleeson Recruitment Group Full time

    Job DescriptionJob Title: Head of Planning and OperationsCompany: Gleeson Recruitment GroupJob Type: Full-timeLocation: Remote (Flexible)About the Role:We are seeking an experienced Head of Planning and Operations to join our team at Gleeson Recruitment Group. As a key member of our organization, you will be responsible for leading our planning team and...


  • Leamington Spa, Warwickshire, United Kingdom Gleeson Recruitment Group Full time

    Job DescriptionJob Title: Head of Planning and OperationsCompany: Gleeson Recruitment GroupJob Type: Full-timeLocation: Remote (Flexible)About the Role:We are seeking an experienced Head of Planning and Operations to join our team at Gleeson Recruitment Group. As a key member of our organization, you will be responsible for leading our planning team and...


  • Leamington Spa, Warwickshire, United Kingdom Gleeson Recruitment Group Full time

    Job DescriptionJob Title: Head of Planning and OperationsCompany: Gleeson Recruitment GroupJob Type: Full-timeLocation: Remote (Flexible)About the Role:We are seeking an experienced Head of Planning and Operations to join our team at Gleeson Recruitment Group. As a key member of our organization, you will be responsible for leading our planning team and...


  • Leamington Spa, Warwickshire, United Kingdom OCS Full time

    About OCSOCS is a leading facilities management company providing a range of services including cleaning, catering, security, technical services, energy management, and compliance. We operate across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors.Job OverviewWe are currently recruiting...


  • Leamington Spa, Warwickshire, United Kingdom OCS Group Full time

    About the RoleAt OCS Group, our team members play a vital part in delivering exceptional facilities management services to our clients. As a Cleaning Professional, you will be responsible for ensuring the highest standards of cleanliness and hygiene in our clients' workspaces.You will work Monday to Friday, 37.5 hours per week, and be part of a dynamic team...


  • Leamington Spa, Warwickshire, United Kingdom OCS Group Full time

    About the RoleAt OCS Group, our team members play a vital part in delivering exceptional facilities management services to our clients. As a Cleaning Professional, you will be responsible for ensuring the highest standards of cleanliness and hygiene in our clients' workspaces.You will work Monday to Friday, 37.5 hours per week, and be part of a dynamic team...