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Learning and Development Coach

2 months ago

Bury, Borough of Bury, United Kingdom Sporting House Full time
Job Title: Learning and Development Tutor

Reporting to the Head of People, you will play a key role in enabling the effective delivery of our People Strategy, focusing on recruitment, training, and people development to support our operational teams across the business.

Key Responsibilities:
  • Design, implement, and review allocated learning and development products and provision, ensuring alignment with our people strategy and targets.
  • Plan, deliver, and assess qualifications and training provision in line with business needs and rhythms.
  • Support the administration of Awarding Organisation requirements for compliance and L&D processes.
  • Contribute to the implementation of operational recruitment, training, development, and retention work.
  • Develop and maintain quality policies and processes to ensure robust training provision and equal access to opportunities.
  • Engage in storytelling to showcase our people's achievements.
  • Contribute to internal reviews and feedback to drive continual improvement strategies for future L&D provision.
  • Support recruitment events, campaigns, and opportunities as agreed with the team and partners.
  • Ensure effective inductions, inspirational training, ongoing quality assurance, and mentoring opportunities for new team members.
  • Utilize social media as an effective recruitment and brand awareness tool.
  • Establish and maintain positive relationships with stakeholders.
  • Provide agreed reports on L&D needs, venues, problems, interests, competitive activities, and potential for new training products and services.
  • Stay up-to-date on industry updates, best practices, and trends, and maintain relevant requirements for tutor licensing and currency/authorisation to practice.
  • Continuously improve through feedback and seek opportunities to expand skill sets and subject areas to enhance delivery opportunities.
  • Ensure all training activities and materials meet organisational and statutory policies, including health and safety, employment, and equality laws.
Person Specification:

Knowledge:

  • Technical qualifications in area of specialism, including ASA/SEQ/STA Level 2 Teaching Swimming, RLSS or STA Lifeguarding, Lifesaving, First Aid, PWTAG/STA or equivalent in Pool Plant Operations.
  • Aquatic Tutor/Educator approved by Swim England or Swimming Teachers Association.
  • Level 3 Education and Training.
  • RLSS Trainer Assessor/STA National Tutor status.
  • An appropriate assessors or internal quality assurance qualification, such as L3 CAVA and/or L4 IQA.
  • Knowledge of operational delivery principles and standards in grass roots sport and facility provision.
  • Knowledge of legal aspects of the role, including Health and Safety, Safeguarding, First Aid, Equality and Diversity, and Data Protection.
  • Enhanced knowledge through recent and regular CPD opportunities and vocational experience.

Experience:

  • Experience within a high-quality leisure environment for a minimum of 2 years, within the last 2 years.
  • Experience of line managing others within a leisure/sports environment.
  • Experience of managing programmes and projects.
  • Experience of facility management and leisure operations.
  • Experience of positively engaging and influencing people, both in direct line management/structures and across other teams and through collaboration and teamwork.
  • Experience of quality standards and compliance/regulatory requirements for high-quality operations and quality assurance in sport, leisure, and learning and development.
  • Experience of developing learning interventions using a blended approach with technology.
  • Experience of working under pressure, meeting targets, and deadlines.

Skills and Attributes:

  • Self-reflection, authenticity, and an approachable, genuine desire to invest in people.
  • Effective communication, openness, and transparency.
  • Organisation and planning skills, with the ability to adapt approaches to meet individual learning styles and team needs.
  • Determination and commitment to quality standards.
  • Proven ability to provide high-quality and effective feedback to mentor, guide, and influence others.
  • Outstanding interpersonal skills to support effective working relationships at all levels, internally and externally, and with key team-mates and stakeholders.
  • A positive 'can-do' attitude.
  • High energy at all times.
  • Excellent communication, presentation, and digital technology/I.T skills.
  • Ability to follow organisational processes and procedures.
  • Able to work remotely with initiative and as part of a National team.
  • Mental wellbeing to look after self and others.
  • Reliability and trustworthiness.
  • A passion for the industry and change.
  • Ability to travel nationally and stay away overnight when required.
  • Ability to drive with a full UK driving license.