Community Outreach Specialist

7 days ago

London, Greater London, United Kingdom Bank of America Full time
About the Role

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.

We are seeking a highly skilled and experienced professional to join our Global Corporate and Investment Bank (GCIB) team as a Client Outreach Specialist.

Key Responsibilities
  • Support the outreach to clients requesting and collecting Know Your Client (KYC) documentation.
  • Serve as a point of contact for Clients as well as Bankers, Operations, Risk, and other internal functions.
  • Ensure respective KYC client portfolios are covered across business and regions and adhere to internal governance routines within the Front-Line Unit and those governed by support partners.
  • Monitor and understand the risks and impacts of non-compliance with KYC processes, including restrictions, closures, and associated business growth impacts.
  • Gather client feedback on policy, requirements and/or jurisdictional nuances where given to help improve the Bank's processes.
  • Raise process issues and improvements that collectively help our clients.
  • Support the Outreach of both periodic refreshes as well as remediation and associated programs.
  • Support the Outreach of jurisdictionally or regionally stringent requirements where needed.
  • Ensure timely collection of clients required documentation, including follow-ups where needed.
  • Ensure the voice of the client is heard while adhering to policies, laws, rules, and regulations.
  • Ensure performance metrics are met and any exceptions are resolved within required timeframes.
  • Support the collection of enhanced customer due diligence (ECDD) requirements and guide clients as needed to comply.
  • Adhere to bank privacy policies in securing non-public information obtained as part of KYC activities.
Requirements
  • Bachelor's degree or equivalent work experience.
  • Experience in a client-facing role within the financial services or a related industry.
  • Knowledge of AML CDD policy and standards, industry practices in AML CDD, including legal entities in global jurisdictions.
Preferred Qualifications
  • Excellent proficiency using Microsoft office products, particularly Microsoft PowerPoint, Excel, and Word.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

  • Community Outreach Specialist

    7 days ago

    London, Greater London, United Kingdom Wildfire Full time

    Company OverviewWildfire is a leading platform dedicated to connecting with Discord communities through branded content to drive engagement and action for entertainment and gaming brands.Our FocusWe concentrate on creating impactful connections and building relationships with these communities to achieve mutual goals.Job SummaryThis is a remote contract role...

  • Community Outreach Specialist

    5 days ago

    London, Greater London, United Kingdom Family Lives Full time

    Job Summary:We are seeking a highly skilled and dedicated individual to join our team as a Community Outreach Specialist. As a key member of our outreach team, you will play a vital role in supporting parents and carers of children under 5 at our children's centres.Key Responsibilities:Develop and maintain relationships with local communities, particularly...

  • Community Outreach Specialist

    7 days ago

    London, Greater London, United Kingdom Family Lives Full time

    Job Summary:We are seeking a highly skilled and dedicated individual to join our team as a Community Outreach Specialist. As a key member of our outreach team, you will play a vital role in supporting parents and carers of children under 5 at our children's centres.Key Responsibilities:Develop and maintain relationships with local communities, particularly...

  • Community Outreach Specialist

    2 weeks ago

    London, Greater London, United Kingdom Brook Full time

    Job OverviewWe are seeking a highly motivated and experienced Community Outreach Specialist to join our team at Brook, the UK's leading sexual health and wellbeing charity. As a key member of our team, you will play a vital role in supporting the efficient and effective delivery of our Sexual Health Promotion & Community HIV Prevention Service.Key...

  • Community Outreach Specialist

    7 days ago

    London, Greater London, United Kingdom Wildfire Full time

    About WildfireWildfire is a leading platform dedicated to connecting with Discord communities through impactful content to drive engagement and action for entertainment and gaming brands.Role OverviewThis is a remote contract role for an Arabic Community Outreach specialist at Wildfire. The role involves engaging with Arabic Discord communities, fostering...

  • Community Outreach Specialist

    1 day ago

    London, Greater London, United Kingdom Brook Full time

    About the RoleWe are seeking a highly motivated and experienced Community Outreach Specialist to join our team at Brook, the UK's leading sexual health and wellbeing charity. As a key member of our team, you will play a vital role in supporting the efficient and effective delivery of our Sexual Health Promotion & Community HIV Prevention Service.Key...

  • Community Outreach Specialist

    1 day ago

    London, Greater London, United Kingdom Brook Full time

    About the RoleWe are seeking a highly motivated and experienced Community Outreach Specialist to join our team at Brook, the UK's leading sexual health and wellbeing charity. As a key member of our team, you will play a vital role in supporting the efficient and effective delivery of our Sexual Health Promotion & Community HIV Prevention Service.Key...

  • Community Energy Outreach Specialist

    4 weeks ago

    London, Greater London, United Kingdom SCOPE Full time

    Position OverviewOur organization is a champion for disability rights across the regions of England and Wales. United, we are advocates for transformative change. Our mission is to cultivate a society where individuals with disabilities experience true equality and justice. We are dedicated to advocating for a future that is inclusive for all.We are seeking...

  • Community Energy Outreach Specialist

    4 weeks ago

    London, Greater London, United Kingdom SCOPE Full time

    Job DescriptionSCOPE is a disability equality charity operating across England and Wales. We are committed to creating a society where all disabled individuals experience equality and fairness. Our mission is to advocate tirelessly for a future that is equitable for disabled people.We are seeking two Community Energy Outreach Specialists to join our Retail...

  • Community Outreach Specialist

    6 days ago

    London, Greater London, United Kingdom Hydra Sales Group Full time

    About Hydra Sales Group:We are a dynamic sales organization committed to making a positive impact by partnering with nonprofit organizations. Our mission is to bring awareness to important issues and raise essential funding to support these causes.Role Overview:As a Sales Engagement Coordinator, you will be at the forefront of our company campaigns, working...

  • Lead Communications Specialist

    4 weeks ago

    London, Greater London, United Kingdom St Lukes Community Full time

    Position OverviewWe are thrilled to announce a vacancy for a Lead Communications Specialist to become a vital part of our organization, located in London.This role is offered on a part-time, permanent basis (up to 30 hours per week negotiable, Monday to Friday with occasional evening and weekend commitments). In exchange for your expertise, you will receive...

  • Empowered Community Outreach Specialist

    4 weeks ago

    London, Greater London, United Kingdom Solace Women's Aid's Full time

    Location: Hybrid, supporting various boroughs. Contract Type: Fixed Term Contract, Full Time. Salary: Competitive salary based on qualifications and experience. Hours: 19 hours per week (2.5 days), with flexibility in work patterns. Are you passionate about making a difference in the lives of women and children affected by gender-based violence? Join our...

  • Community Outreach and Engagement Specialist

    2 weeks ago

    London, Greater London, United Kingdom British Film Institute Full time

    About the RoleWe are seeking a highly skilled and passionate individual to join our team as a Community Outreach and Engagement Specialist. As a key member of our team, you will be responsible for developing and nurturing relationships with community partners, charities, and disability groups to increase public access and participation to our public...

  • Community Outreach and Engagement Specialist

    2 weeks ago

    London, Greater London, United Kingdom British Film Institute Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Community Outreach and Engagement Specialist. This is an exciting opportunity to work with us at the British Film Institute (BFI) to develop and implement strategies that promote inclusion and diversity in the film industry.Key ResponsibilitiesDevelop and Nurture...

  • Community Outreach and Engagement Specialist

    2 weeks ago

    London, Greater London, United Kingdom British Film Institute Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Community Outreach and Engagement Specialist. This is an exciting opportunity to work with us at the British Film Institute, a cultural charity and National Lottery distributor, to develop and implement strategies that promote inclusion and diversity in the film...

  • Senior Solutions Consultant

    1 day ago

    London, Greater London, United Kingdom Outreach Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Solutions Consultant to join our team at Outreach. As a Senior Solutions Consultant, you will play a critical role in driving business growth and customer success by providing expert guidance and support to our clients.Key ResponsibilitiesPartner with Commercial and Enterprise Account...

  • Senior Solutions Consultant

    1 day ago

    London, Greater London, United Kingdom Outreach Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Solutions Consultant to join our team at Outreach. As a Senior Solutions Consultant, you will play a critical role in driving business growth and customer success by providing expert guidance and support to our clients.Key ResponsibilitiesPartner with Commercial and Enterprise Account...

  • Educational Outreach Specialist

    4 weeks ago

    London, Greater London, United Kingdom Prospero Teaching Full time

    Educational Outreach Specialist PositionAre you dedicated to transforming the educational experiences of young individuals through customized learning approaches? As an Educational Outreach Specialist, you will play a crucial role in re-engaging students who have faced challenges in their educational journey.Core Responsibilities:Design, implement, and...

  • Community Outreach Specialist

    5 days ago

    London, Greater London, United Kingdom Everyone Health Full time

    Job SummaryThe Community and Outreach Adviser will play a key role in supporting and facilitating the delivery of smoking cessation programs within the Healthy Communities integrated lifestyle service for individuals over 18 in Southwark.Key ResponsibilitiesDeliver smoking cessation interventions and advise on smoking cessation to special populations,...

  • Community Outreach Specialist

    7 days ago

    London, Greater London, United Kingdom Everyone Health Full time

    Job SummaryThe Community and Outreach Adviser will play a key role in supporting and facilitating the delivery of smoking cessation programs within the Healthy Communities integrated lifestyle service for individuals over 18 in Southwark.Key ResponsibilitiesDeliver smoking cessation interventions and advise on smoking cessation to special populations,...