Client Liaison
1 week ago
Job Title: Client Executive
At Vertical Advantage, we are seeking a highly skilled Client Executive to join our team. As a Client Executive, you will be responsible for managing client relationships, ensuring service levels are consistently met, and providing administrative support to internal teams.
Key Responsibilities:
• Act as the primary point of contact for clients, addressing queries and providing timely support
• Assist clients with campaign setup, management, and reporting
• Ensure service level agreements (SLAs) are consistently met
• Provide administrative support to internal teams to ensure smooth operations
• Manage client data and maintain accurate records
• Coordinate with internal teams to streamline processes and improve efficiency
Key Requirements:
• Experience in customer service or account management
• Strong communication and interpersonal skills
• Excellent organizational skills with the ability to manage multiple tasks
• Proactive approach to problem-solving and attention to detail
• Ability to work both independently and as part of a team
• Proficiency in MS Office (training on internal systems will be provided)
If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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