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Client Support Coordinator

2 months ago

Northampton, Northamptonshire, United Kingdom MATCH RECRUITMENT LTD Full time
Job Title: Client Support Administrator

Match Recruitment Ltd is seeking a skilled Client Support Administrator to join their team in Northampton. As a key member of the administration support team, you will provide exceptional customer service and administrative support to Senior Financial Advisors and end clients.

Key Responsibilities:

  • Support the administration and customer support needs of end clients, including policy setup, liaison with internal and external stakeholders, and general enquiries.
  • Process policy claims and amend policy agreements as necessary.
  • Provide administrative support to Senior Advisors, including data entry and CRM system management.
  • Maintain FCA compliance and ensure accurate record-keeping.
  • Diary management and coordination of tasks.

About the Role:

This is an exciting opportunity to join a long-established and premium specialist working within the financial services industry. As a Client Support Administrator, you will work closely with a small team of colleagues and have the opportunity to develop further within the company.

Requirements:

To be considered for this role, you will need recent and previous relevant office experience. You should be able to build meaningful rapport with end clients, work effectively in a team, and maintain accurate records.

What We Offer:

Match Recruitment Ltd is a Recruitment Agency and Employment Business and REC Corporate member based in Wellingborough and operating across Northamptonshire and nearby areas. We offer a competitive salary and a supportive work environment.