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No10 Facilities Manager

2 months ago


London, Greater London, United Kingdom Cabinet Office Full time

About the Role

We are seeking a highly motivated and experienced Facilities Manager to join our team at the Cabinet Office. As a key member of our Facilities Management Team, you will be responsible for ensuring the effective day-to-day management of our world-class facilities, providing exceptional customer-focused services to our stakeholders.

Key Responsibilities

  • Provide effective line management of the Housekeeping Team and communication with site-based contractor staff.
  • Ensure value for money when procuring activity and ordering consumables.
  • Responsibility for maintenance regime and assets belonging to the building.
  • Regular checks of the facilities and action where required.
  • Support onsite facilities inspections, floor walks and service audits.
  • Proactively monitor work orders.
  • React to day-to-day queries, triage colleague queries responding in a timely manner or referring them to the right team or self-service channels.
  • Deliver an experience that is professional, friendly, and attentive at all times.
  • To anticipate the needs of colleagues.
  • Act as the out-of-hours emergency contact to ensure Business Continuity and be the first point of contact for dealing with accommodation issues and maintenance.

Requirements

  • Workplace and/or facilities experience and be a member of the IWFM - The Institute of Workplace and Facilities Management.
  • Proven record of delivering quality FM services in high-profile buildings.
  • A problem solver, and great at building connections.
  • You will enjoy the art of service, and be looking to progress your career within Facilities.
  • Strong interpersonal and line management skills.
  • Excellent organisational skills, with the ability to prioritise and work effectively across a range of tasks and under pressure.
  • Exceptional verbal, written, and interpersonal communication skills with core competencies around delivering service excellence.
  • Must be able to identify and resolve issues, and to meet and exceed expectations.
  • Must be highly proficient in Outlook, Word, Excel, and Teams.

What We Offer

  • A minimum 60% of your working time should be spent at your principal workplace.
  • Alongside your salary of £38,250, Cabinet Office contributes £11,081 towards you being a member of the Civil Service Defined Benefit Pension scheme.
  • Learning and development tailored to your role.
  • An environment with flexible working options.
  • A culture encouraging inclusion and diversity.
  • A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.